You need to sort out the individuals that sell stuff outside your branch on a weekend or when you're not open. Was with my baby today and 2 men decided to have a fight. People were just filming, laughing and glaring. No one intervened apart from the woman who I assume was associated to one of the males. I then got shouted... read full comment
July 2025
I am indeed happy today, I received excellent Customer service from this branch and I am here giving accolades to LUCHILA and IMRAN for their outstanding service to me. I never thought I would be able to get my IHS refund since my Halifax account was closed down. These 2 helped me from start to finish. Many thanks to the... read full comment
December 2024
Incredible service. Well staffed on the day after Boxing Day. I was lucky enough to deal with Cameron who was the model of friendly competence and professionalism. He solved my issues with zero bother whatsoever. Bravo!
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone. To find out what accessibility services are available in your local branch, search for it in our branch finder.
