March 2024 by Lucy Liu
Hello is parking available on site pls
February 2024 by F B
Would give a zero if I have the option. The gym is consistently overcrowded and booking classes has become nearly impossible. I am extremely dissatisfied with the club. Advise for the readers: join a gym where you can actively engage, rather than wasting time waiting (and money).
February 2024 by Milande Teisserenc-Bonestève
Giving this gym a rating of 0 stars would be the most appropriate...I decided to join this gym mainly because they offered reformer pilates classes. However, in just one month, I encountered several issues. Registering for classes turned out to be quite challenging, as it required booking a spot through the app a week in advance.Let me share a frustrating experience. The first time I managed to book a class, I arrived one minute late, and my reserved spot was given away. The instructor reacted by yelling at me with a hostile expression, which was my first encounter with racism. This was an emotionally difficult experience, as I was publicly humiliated and asked to leave the class, with the justification that I supposedly didn't have the required skill level. When I reported this incident to a manager, I was told that the gym's policy allows anyone to access a class.Undeterred, I decided to book another class with a different instructor, making sure to arrive 20 minutes early. However, due to a system issue, some of us were randomly selected to leave the class without any explanation. This time, five of us who arrived on time had to give up our spots to people who arrived late. Frustrated, I made the decision to cancel my membership along with my husband.When explaining our reasons for canceling to the person in charge, we were met with indifference. Shockingly, we were told that the gym has a history of employing racist instructors without consequences. It's been a month since we canceled our membership, and we still haven't received a refund. When I called customer service to inquire about the delay, I was told that the refund process had not started yet and that I should wait 5 more days initially it was 10 days. She was not certain.In conclusion, I am still waiting my refund + compensation as they told me. I cannot recommend this gym. It's advisable to read reviews or try it out firsthand before committing to a membership.
February 2024 by Alex Bass
Great value local gym with lots of great classes including HIIT, pilates and strength, with tons of equipment and lovely staff. Only thing missing is a sled track.
February 2024 by Ali Rashid
Great local Virgin Active gym, the staff are nice the place apparently got a upgrade/refurbished and thus a lot of the machines are new. There is a 3 lane swimming pool which is good, but usually during busy times it's packed. There is Hot tub as well which fits 5 people at a time. There is a list of classes and activities which you can choose from their application and website. Overall, till now it's all good and perfect.
January 2024 by Baktash Manavi
Overcrowded and dirty pool.Junior staff very good (receptionists, cleaners, etc.).Management are useless. They accept the faults which many people have complained about (dirty showers, guests using the swimming pool without having a shower first, many many family swim and teaching sessions meaning that paying members have to swim in an overcrowded pool have to swim in an overcrowded pool) but they fail to resolve the problems.And I visited again today: 1 towel per person. How is somebody supposed to use the swimming pool, the sauna, and have a shower with one towel? A sweaty towel from the sauna is unhygienic to dry oneself with.Disgusting establishment.
January 2024 by HAZARA AUTOS DENTING & PAINTING WORKSHOP HARIPUR
Very nice Jim in London Ladbroke Grove w10 6. HJ.
January 2024 by Oli Harrison-Wydra
After a few months this definitely the best gym I?ve ever attended. Staff are friendly and helpful, building, equipment and changing rooms are always clean. Highly recommended.
January 2024 by Thomas Olszewski
Underrated. Excellent location, great equipment. Machines I use (Atom Bike + Rowing Machine) are the same as third space gym. (Which is more expensive) only gym I?ve been a member which is handicap accessible with lifts etc. Good value. Management listens to feedback.
November 2023 by SB SB
EDITED REVIEW from 4 stars to 2 stars - I?ve been a member for nearly two years, the cleaning has definitely dropped last the few months. It?s become dirty and unhygienic. If it doesn?t improve I will look elsewhere.
October 2023 by Iain Beckman
Brand new equipment installed 01/10 throughout the whole club. Membership includes all classes including REFORMER PILATES! A nice quiet pool at the top of the building with a jacuzzi. You also get a separate sauna and steam room for men and women.
October 2023 by Vanessa Beckman
Amazing gym. Brand new equipment and nice staff. I?m quite surprised with some reviews here as I have nothing bad to say about the place.
October 2023 by Maris Shehi
I found Virgin Active Notting Hill the best
September 2023 by Scotty M
Cleaner then other VA gyms, impossible trying to get through on the phone, they never answer, called multiple times after 15 mins went to voicemail. Unfortunately left my Chilly's water bottle here during a work out and it was never handed in or found.
September 2023 by Navid Khazaee
I was really terrified to join because of all the negative reviews I've read here, but I'm attending at the end and it is a good experience, it IS CLEAN, maybe not super hygienic but really clean, I never had an issue with cleanliness like what people have mentioned in the reviews here. Staff are also super helpful.Will definitely update if I see any negatives, haven't seen any in two months of joining.