January 2024 by Reza Noroozi
Subject: Complaint Regarding Rude Staff at Poundland ShopDear Poundland Management Team,I am writing to express my deep disappointment and frustration regarding the customer service experience I recently encountered at your Poundland shop in [Location]. On [Date], I visited the store with the expectation of receiving courteous and helpful assistance, but unfortunately, the behavior of your staff members left me feeling disrespected and unappreciated.During my visit, I encountered several instances of rudeness from the staff. From dismissive attitudes to outright impoliteness, I felt that my presence as a customer was not valued. This not only tarnished my impression of Poundland as a brand, but it also made my shopping experience incredibly unpleasant.Moreover, I believe that such conduct is not in line with the customer service standards that Poundland is known for. As a loyal customer, I have always appreciated the value and affordability that Poundland offers, but my recent experience has left me questioning whether I should continue to support a business that allows its staff to treat customers in such a disrespectful manner.I firmly believe that every customer deserves to be treated with respect and courtesy, regardless of the circumstances. I sincerely hope that Poundland takes immediate and appropriate action to address the behavior of the staff at the [Location] shop. It is crucial for the management to reinforce the importance of delivering exceptional customer service and to ensure that all staff members understand the significance of treating customers with kindness and professionalism.I trust that Poundland takes customer feedback seriously and is committed to upholding the highest standard of service excellence. I urge you to investigate this matter thoroughly and implement measures to prevent similar incidents from reoccurring in the future.I would appreciate a prompt response regarding the actions taken to address this issue. I hope that my feedback will contribute to the ongoing improvement of customer service within Poundland.Thank you for taking the time to review my concerns. I hope to see a positive change in the staff's conduct and a commitment to delivering outstanding service to all customers.Sincerely,Reza Noroozi
October 2023 by Tafari 018
Lady with the chubby face with blonde hair is very very rude and the African Security man can?t stop following people around the shop should sack all of them
October 2023 by Michelle Phillips
Not much in this store the shelves are pretty empty and there?s very little that costs a pound. The sweets and snacks are the same price as some of the other supermarkets so can?t really see a reason for visiting. I?m disappointed every time I go in?used to be so good.May as well buy from my usual supermarket and take advantage of offers and deals and collect points
October 2023 by Helena Medina
I've been a regular for 7 years now. It's gone worse in terms of product availability, and -with the current inflation- they now charge 25% more in their before one-pound products. True, paying 1.25 instead of 1 is not going to ruin you, but in terms of percentage the increase is far above the inflation rate in the UK. The worst thing though, is that Poundland is very unreliable. You like one product and the next time it is no longer sold. This must have to do with their business model, but it is a real drawback
September 2023 by Eduardo Pereira
Poundland offers a bunch of random stuff for £1 or so... really good deal. For whose who like sweets, it's the best place. Hygienic products are also very good to be purchased over there. Enjoy!
July 2023 by anna k.
It's hard those days for good service. It's so important those days, unfortunately some of the top Luxury places (not necessary Boutiques, shops) loosing the high standards of service, so it's pretty suprise to receive such a great service in Poundland .I would like to highlight Aida, great service and there was also another time was gent
July 2023 by Lloyd Rami
Amazing stuff all the necessities that I needed
July 2023 by kevin allerton
be better if the self service machines always worked !
May 2023 by nemat Assadi
Entrance and exit are the same door somehow, which is a bit inconvenient. Shop is big and should have full shelves, but most of the time, it has not. Also it is most of the time untidy. The last 3 visits, there checkout had issues, and only 2 self-checkouts were working. Otherwise, it's a regular poundland that also has frozen and fresh goods.
April 2023 by Tj James
Google Says open 24hours but doesn't seem to be. Been there twice to find it closed. Waste of time.
April 2023 by Darrin Chinn
Get what you want n goNothing special
April 2023 by Essa Ali-Khan
Great store, however this is not open 24 hours as referenced on google?
April 2023 by damiano ventre
Shop really helpful where you find staff from home and food in cheaper price and even more items!!! If you have spare time take a couple minutes to visit Poundland.
February 2023 by Star 2016
Good storr Jason lots of variety at reasonable prices and friendly staff
February 2023 by Burak KIYICI
Poundland offers a wide variety of products at affordable prices, making it a great option for budget-conscious shoppers. The store is well-organized and easy to navigate, and the staff is friendly and helpful. Overall, Poundland is a great choice for those looking for a good deal on household essentials and more.
