March 2023 by Elaine Pooke
Nice to sample perfumeTo decide on them
January 2023 by terry le-page
Apologies if I am wrong with the name but I think the lady that served me was Tatiana.EXCELLENT customer service greeted with a smile and helped sort my issue I was having online in store there and then to which I bought the perfume and was done within 5 minutes .As a manager myself of a retail store I would love to snap her up but my shop is near Heathrow . To Management -This is the type of staff member you need to keep for repeat business .
January 2023 by CECE PHILLIP
Great service , polite staff and reasonable prices .
December 2022 by Google user
Apologies if I am wrong with the name but I think the lady that served me was Tatiana.\\nEXCELLENT customer service greeted with a smile and helped sort my issue I was having online in store there and then to which I bought the perfume and was done within 5 minutes .\\nAs a manager myself of a retail store I would love to snap her up but my shop is near Heathrow . To Management -This is the type of staff member you need to keep for repeat business .
November 2022 by Anon Doe
Lovely lady inside spray on me perfume make smell fantastic like superstar rick james. Will purchasing many bottle in future
November 2022 by Tina Kacici
Great staff didnt feel pressured to buy things I didn't need
September 2022 by Tsai Spence
Worst experience ever spent over £200 and 1st order still not dispatched no one can help you what so ever, you can't even cancel the order explaining my disability did nothing just very unhelpful and cold people, stores never pick up the phone pointless calling Lewisham branch n when u go in staff is a dumb as a box of rocks. Service is totally shocking will never use the fragrance shop again.
April 2022 by ENOLA RG
I don't know if all these stores are the same, but this one in Lewisham shopping centre the staff offer you a membership of some samples of the perfume of your choice every month for 12 pounds the staff collects the money from your account and will tell you that in 2 weeks the perfume sample arrives at your address but that never happens, and when you try to claim nobody knows anything. Be careful!
January 2022 by Abiodun Olatunji
Lovely perfume sold at a reasonable offer
December 2021 by Daniela Zaharieva
The very slight discounts they have on perfumes is not worth the hassle communicating with them as well as the poor presentation they have to some very pricey perfumes. They also straight-on lie about their prices as discounts.
July 2021 by Bryan Dada
ZELIKA & CRYSTAL ARE AMAZING!!!! I ended spending £500 by just talking to them !!! DO NOT ENGAGE YOU WILL HAVE TO BUY ONCE THEY SPEAK TO YOU !!! They are just that good. Thank God I had paid my rent ????
July 2021 by Elena Baluta
Terrible experience in Lewisham shop today. I wanted to return an item bought online for the sales assistant to send me away without a refund saying the card I am using wasn't the one I paid with. Silly me, should have checked straight away as it turns out that was indeed the card i paid with and she turned me back for nothing. I really dont understand why, a journey and time wasted, now I got to go back, never buying from them again.
July 2021 by Gerson Vazquez
Very rude staff that dont know nothing about colognes. 29.09.20
June 2019 by Key Pillars
Very rude staff, more keen on attending to their friends so good thing the perfume shop is just round the corner! The fact of the matter is that the high street shop is dying, and no one really needs to buy outside anymore. If we do itâ??s because we want to go out, have a little feedback and customer service. So if you canâ??t even provide half-decent customer service, youâ??re contributing towards the demise of that business and your own joblessness!
April 2019 by Andrea Ena
Useful
