August 2023 by Denisa Pop
I do not understand how you want to work to make money when you are bored at work and disturbed when you have work?Superdrug, you need to improve your customer service with people happy to serve clients.The lady at the desk today seemed so bored and spoke with me like she was annoyed me being there.Honestly,Shame.
August 2023 by Eileen Alexander
Very helpful patient friendly staff.Thank you. !!
June 2023 by Varun Patel
The staff here seem like they don't want to work and serve customers. I wanted to use the NHS discount on my purchase. The first time I went in, they did not accept my Blue light card and asked me to bring the NHS ID which is mentioned on their website as well, fair enough. They promised me to give a discount as soon as I brought them the NHS ID. The 2nd time I went in, they checked my NHS ID and asked me to show my Superdrug card which was not told to me the last time. When I asked if I could make one, they refused and said they don't have any at the moment. It's not just that they make things complicated to get your deserved discounts, but the rude behaviour that these employees demonstrate is just off-putting. Somebody really needs to take a customer service lesson for these employees.
June 2023 by Allan Tavener
Efficient well laid out store with helpful staff and all the products were excellent value
June 2023 by David Jones
Organised, but fewer offers than there used to be.
May 2023 by A R
Store manager Tracy is amazing, and thank you for listening, supporting and understanding my needs.The whole Superdrug team were Great and went above and beyond to help, thank you :)
March 2023 by nidhi bassi
Great products available at good offers. Highly recommend
March 2023 by Tracey Joseph
The super drug body sprays are amazing!They always have lots of reasonably n priced things
February 2023 by TONY HUGGINS
For my first visit to this shop, the staff were very helpful and polite, the items I needed were listed on the shelves which was nice to see, as in a category, which made finding the items easier then before.
February 2023 by Nicola (Nicci)
Plenty of bargains. Dont forget your Points card.
January 2023 by Kk Kim
Display perfumes from the store, said best seller, when I ask to have one, they said they don't have any. Rude and aggressive. Women can't believe stay there helping people. Never back again!
January 2023 by John Zab
I bought a pair of reading specs. Now I can read more comfortably.Weirdly when I asked for the packaging to be removed I was told that scissors were not allowed at the check out because of " Elf n' Safety".As a many year served member of the Institute of Occupational Safety and Health I find this utterly baffling.I simply can't imagine any realistic scenario in which a simple pair of unpointed scissors could conceivably pose any real risk to staff or customers.Any staff who might be incapable of being trained to cope with such simple tools really should not be in any customer facing roles.I detest the reductionist view of work and workers in the contex of employment. People need to be trusted to work safely and sanely!Managers who place such nonsensical restrictions need to be significantly reorientated, properly retrained or else got rid of.My brand new spectacles were unnecessarily wrenched apart from their bindings to their packaging and could so easily been damaged.Daft!
December 2022 by P Hawcroft
Takes a v long time to get served but the staff are good. Wish stuff was labelled better.
October 2022 by CECE PHILLIP
Really like superdrug the issue is each time I go in (2 weekly) they appear to have rearranged and that's MAJORLY confusing for someone like me who has an OCD disorder. It increases anxiety and I often ended up leaving.
September 2022 by Kelly Baptiste
I pop in to Superdrug most weeks for toiletries and normally the service from their staff is very poor? but yesterday I went in to get a few bits and this lovely young guy named Reece! Approached me with a lovely smile and asked if I needed any help?We had a little laugh as I had just purchased elsewhere that was cheaper in Superdrug so I was having a moan about it.But I just want to say thank you to Reece as this is the first time someone in their has been so friendly and welcoming maybe the rest of the staff should take a leaf out of Reece?s book?.great customer service does make a differenceI would just like to say thank you Reece I was having a bad day and you put a smile on my face.Superdrug this young man is a credit to your team!!!
