December 2023 by Janet Slottje
They managed to burn the coffee clearly the staff are not trained to high standards for serious coffee drinkers.
December 2023 by M&L H
They no longer do filter coffee at this franchise so there's no usp over other rival chains...unless you like all the horrible sweet "specials" and frappes! Recommend going independent for a tasty espresso-based drink if you like actual coffee!
December 2023 by Aaron Dyer
I used to work in this Starbucks and its nice to see now how things have improved massively and sales are
November 2023 by Mahim shaik
Love to visit this beautiful store, staff are soo nice and friendly.Always store looks clean and tidy.
November 2023 by K S
It's in a shopping centre and a Starbucks so there is a natural ceiling level to how good this can be. Staff are usually friendly and coffee has mostly been alright. They have unquestioningly remade my coffee when it wasn't right.
October 2023 by Amarnath Menon
Worst pumpkin spiced latte ever had from a starbucks store !!I guess they put syrup for 3 cups in one cup. Was too strong and couldnt even drink. Tried adding 2 cups of milk nd sugar after reaching home, but it couldnt reduce the strong flavour !!! People are not paying 5£ for this !!!Service and staff were good, Im not blaming them.
September 2023 by Riard E
I accidently spilt my coffee but the gentleman working 'Jake' did not hesisitate to come over and mop and make me another coffee , all with a smile on his face , great service .
September 2023 by Nathan Moncaster
Appalling service. Baristas look straight through you and try to serve their friends first.
September 2023 by Jean Mullen
Not impressed with the coffee.The Latte tasted no different to the Flat White.
August 2023 by Charlee Parker
if i could give zero stars on everything i would! placed an order on ubereats & i was missing an item from it. flagged this ussue up straight away, as we all know it happenes from time to time - more than wed like. then after drinking half of my drink, i found a nice long, thick black hair in my drink! ? put me right off of it. so called the branch to see if there was anything they could do to help, as i already flagged up an issue with ubereats & i couldnt amend it. the person on the other end said i could order again.. now why would i waste more money & order from a place where ive just found a hair in my drink?! i said i didmt want to reorder but could they open it up again their side so i could sort it out with uber.. the guys just kept saying no i camt do anything ill talk to my staff to see who it was & that i should come to the shop to get it sorted. i understand he was trying to be helpful, but he wasnt, was just being ryde on the phone whilennot being able to answer my questions, then just hung up the phone when i said again, i didnt want to order from the branch again nor will i in the future. i would just avoid at all cost! feel sick just thinking ive drank half a drink that has had someone hair in it the whole time!
August 2023 by Zhai Chun
I have ordered venti ice brown sugar oat shaken expreeso with extra shots by my phone,it was took longer than I expected, and I paid for 60p for extra vegan cream, they made without it, and just passes me the drinks said they don?t have any vegan cream?! There was 3people on the bar, not a lots of customers, but customers siting area and condiments bar was really dirty?
July 2023 by Raquel Santana Soria
The baristas stay the shift talking with each other in their first language. When I came in, they didn?t know their own menu as couldn?t tell what ?Porridge - Oat Meal? was. I am regular costumer at Charlton and Lewisham and lately, I?ve experienced the worst service delivered. Even tho I come about 3 times a week and order the same, I?ve gotten the wrong order multiple times ever since the staff team changed.I am so disappointed and as a loyal costumer, I don?t think this spot meets the Starbucks standards at all.
July 2023 by Tina Shayo
Enjoy your coffee with super test like no other here atmosphere is good
June 2023 by Zoltan Bak
Tow young girls and the box, do everything for the customers!They are very kind, always smilingbto the customers!They work very hard all Time!Thank you for serbices them!Nice gays!
June 2023 by Slavena Dimova
Good coffee but the service can be better
