January 2024 by david Scott
Very efficient. Nice staff. No pressure to buy spectacles.
January 2024 by Sable Delaney
The wait time was ridiculous when I visited - some poor woman had been waiting nearly an hour. I've always had to wait, no matter what time I've made my appointment, but the last few visits have been very long. One wonders the purpose of making an appointment when they don't keep them.The staff can be very unprofessional. Poorly dressed, chewing gum the whole time, not dealing with customers in a timely fashion etc.The optician I saw didn't even know about two very common eye conditions and that concerns me.I've been using this store for about 25 years and over this time I have noticed that the quality/professionalism of staff has very much declined.Also, the selection of frames is very limited. Although there appears to be a good selection they are very much of the same style. A certain pharmaceutical optician has a much greater selection on offer (though the costs are MUCH higher too).I believe I will go elsewhere in future due to both the lack of quality in the staff and the lack of choice in frame styles.
January 2024 by peter luce
Very helpful and professional staff. I need more regular prescription changes which was well recognised. New glasses fine
December 2023 by Jose Carlos Avilés
I want to give regards to a black guy with a Spanish family member who attended me few years ago. He was very helpful to me because of my poor english in those days in the field. However, I had to correct his spanish often too. Lol.
December 2023 by Jorxhino Dede
Recently i visit Specserver in Lewisham as i was in a need for contact lenses , the team was very Welcoming and Joanna went extra miles to help me , nonetheless Dan , Jo the Manager and Solange putted extra effort . ??
December 2023 by Cheryl Eaton
Really great customer service. Made my day. Highly recommended and good value for money.
December 2023 by Zsuzsanna Csorba
Very friendly,kind staff, the optician was very professional and patient.I got every information what I needed.I'm not going anywhere else in the future.
December 2023 by Eabha McCarthy
I went in to Specsavers to get a new pair of glasses a few weeks ago as my old pair had broken. I was greeted by an extremely friendly and helpful man who assisted me with checking my records and then later after I chose my glasses. At the time he was only there 4 weeks but did an amazing job. His colleagues were helpful when he needed to double check something and he was just so positive and excited to learn. Overall it was such a great experience and I even left the shop smiling.
December 2023 by Joyce Mak
Great service for eye tests and frames selection. Dan was very helpful in finding me the right frames that suit me. Frame shopping usually takes me hours, but his expertise and experience made the experience painless.
December 2023 by Fela Lufadeju
Worst customer experience haven?t been able customer for 20 years. After my contact lenses been lost in transit due to airline baggage issues. Refused to help me with temporary and lenses, Which is fine. What was more worrying was the tone in which the manager spoke to me. Rude Abrasive and dismissive. Not acceptable!
November 2023 by roisin honey
Shop may look busy however the staff are a great team and always attentive. I received great service but the shop does need a make over!
November 2023 by ALLISON SAMUEL
Lovely Solange at Lewisham SpecSavers helped me get over my fear of wearing contact lenses. Very patient and calm. Agree with previous reviewer about lack of funky frames too though - although difficult to find hose in any high street store.
November 2023 by Folakemi
Really satisfied with my visit. Special thanks to Busi Khabo the optometrist at Lewisham who was quite thorough throughout the examination.. she explained the procedure so i understood what to expect.
November 2023 by job amos orovieh
The staffs are well organised each and everyone are up and doing, so u do not have to spend much time waiting for the next person.
October 2023 by Natalia Herrero
I ordered contact lenses one month ago now and still waiting for them. This is the first time I use Specsavers for this and I can asure there will not be a next one. Unbelievable it takes so long. I've been using lenses for more than 25 years and never had to wait that much, just 3-6 days. I called them and they told me the reason for the lateness is the special gradation. False! And these are tryal lenses. If they expect me to wait the same everytime I need a pair they are totally wrong. They have lost a client before geting it.
