July 2023 by Google user
There is a long queue most of the time, they have no respect for citizens otherwise they should have provided people with enough seats, so instead of people standing for more than half an hour, the customer should have given tickets from a ticket machine and when is their turn they could go to the desk. It is a primitive system, with no respect for its customers. I have been to underdeveloped countries and they are\\nfar superior when it comes to providing their citizens with seating areas
July 2023 by kevin S
There is a long queue most of the time, they have no respect for citizens otherwise they should have provided people with enough seats, so instead of people standing for more than half an hour, the customer should have given tickets from a ticket machine and when is their turn they could go to the desk. It is a primitive system, with no respect for its customers. I have been to underdeveloped countries and they arefar superior when it comes to providing their citizens with seating areas
October 2022 by But Luckily
Worst staff members, unwilling to help they don't even why they are there. Especially when it's out of ours appointment.
October 2022 by Nathan Pham
Nice staff. A bank teller at this branch was friendly and resolved my issues.
October 2022 by BLESSED Me
Worst staff members, unwilling to help they don't even why they are there. Especially when it's out of ours appointment.
October 2022 by hanna t
Worst staff members, unwilling to help they don't even why they are there. Especially when it's out of ours appointment.
September 2022 by vivian Griffin
Such an awful experience, came in to open an account, I was given an appointment. I waited for weeks for the appointment only for me to get to the bank and it was close, appointment was 16:30. Came in the rain with my 3 kids. No one was there, came back next day to complain about it, met a lady she said bank closes 3pm but someone should have been here for the appointment and I did call the number on the card. The stuff feel less concerned, no Apology at all. I would give 0 star if I could
September 2022 by Ben Agbaimoni
Long queues and fewer branches with shorter opening times don't help .
August 2022 by Oksana Stefankiv
The service is terrible, the manager is inattentive. I do not recommend!!!!!!!
July 2022 by stephen ryan
Absolutely useless., asked about processing a at bereavement for told to queue got to front of long queue then told I would be seen by an adviser I 10 minutes half an hour passed and was told he was at lunch and did not know what time he would finish rude and inefficient I am glad I will not have to go there again once the account is closed
July 2022 by Sambath Lay
First of all there was a lady was a bit rude at first, then I request to change my address and then I asked for the bank statements for visa. I specifically asked from the day I visit which was 2 days ago and she still gave me the bank statement from last month. I didn't check the document until I arrived home. Turns out it from 27th of June. I mean if I had know she would give me the same documents that I can easily download from my mobile app why would I wasting my time going to the bank and ask for assistance. Totally wasting my time and very unprofessional.
July 2022 by Ani P
Had a great experience at the bank with Lisa whom I saw on Saturday. She was extremely pleasant, attentive and went above and beyond. Thank you once again Lisa!
July 2022 by Ani H
Had a great experience at the bank with Lisa whom I saw on Saturday. She was extremely pleasant, attentive and went above and beyond. Thank you once again Lisa!
July 2022 by James Wallace
It is my local bank, and provides very good services and financial products.
May 2022 by Kevin Parkinson
Good customer service but had to wait in line.
