October 2023 by Eben Jones
Friendly, efficient and professional service
July 2023 by Mairead O'Hara Yiasoumi
This pharmacy has been incredibly helpful with our travel vaccinations. Rains's pharmacist Torsi was extremely knowledgeable about all the vaccines we needed for our family trip. She scheduled us in for multiple appointments and was particularly patient with my daughter who is afraid of needles. We got some very useful advice too, about what medication we should take with us. We received an excellent service from Rains Pharmacy and all of its helpful and knowledgeable staff.
July 2023 by Ruhana anwar
Avoid this pharmacy at any cost..I have been here two times..Met a British Indian lady every time I went in .. Extremely rude lady.. Greeted with no smile. Treated me like a thief...Even rudely asked me shut her pharmacy door ? when at the first place I never opened. BTW I am south Asian myself ,She could have done with better customer experience.
February 2023 by Lachlan Watts
Rains pharmacy were excellent in providing advice and care for our son who tested positive during the Strep A outbreak. The team stayed back after the scheduled closing time to ensure that we understood the medication and answered all our questions. Great service during a stressful time that we really appreciated.
January 2023 by Adina Uritescu
Earlier this winter we had our flu jabs done at Rains pharmacy in an extremely helpful, efficient and professional manner. Only after that I realised how lucky we where when I found out that some friends and colleagues have been trying to get one at a few other places and couldn't get theirs booked in time. So we will definitely return next year.Amazing customer service, professionalism and speediness.We are travelling abroad next month so planning to use their travel clinic services for that as well.
January 2023 by Jennifer Fry
Took my son to Rains to be tested for Strep A, his test was positive. They were so helpful and offered great advice. Not my closest pharmacy but we?ll worth the travel time. Also very reasonable as another pharmacy near me wanted to charge more than double for the same service. Henel in particular was great. She really put my 6 year olds mind at rest and was very caring and gentle.
January 2023 by Nisha Ghedia
Great experienced and professional staff that really make you feel at ease. Offer a range of services and would highly recommend.
January 2023 by Andrzej Bezak
This is an excellent pharmacy. The team that works here is very friendly and will help with any issue. We had a number of specialist baby formula supplied via the pharmacy when our little girl was young, and they always have a great range of services on offer which are available: flu jabs, covid, strep A and travel vaccines. Thank you to Henel and the wider team for such a helpful and vital local service!
January 2023 by Catherine Spain
Great pharmacy, team are always really helpful and friendly, we use the service at least once per month for a repeat prescription that they always have ready to go. We?ve also used the vaccine services as it?s much nicer with a friendly team that know you.
December 2022 by Sheil Patel
You got to give this place a try! Trust me, you will never go back to your old pharmacy again. Thank you Rains Pharmacy for everything that you do for the community. ??
December 2022 by Mr Popson
Amazing service. I had a prescription for a hard-to-get medication and they pulled out all the stops, at their own expense, to procure it for me. Amazing service considering that I already tried 4 other chemists in the area
December 2022 by Jimmy Lincoln
Excellent and efficient service. I struggled with a few pharmacies in the area before I figured out that this one is the only one who regularly keeps my medication in stock and charges me in the most convenient way. A young employee by the name of Henel goes ABOVE AND BEYOND! From pharmacy staff to the cashiers up front, everyone treats me like I am family, being friendly, helpful, and knowledgeable!
December 2022 by Pritpal and Jas
Great team and service. My family and I visited regularly over the years and really appreciate the effort that Mr Patel and his team to go to. Very family friendly. Can't speak highly enough of their services, repeat prescription services and convenience. A pillar of our community.
December 2022 by Xenia K
The people who work here are always extremely rude. Called half an hour in advance and asked if they could stay open 3 extra minutes after the closing time, as my train from work was delayed, and they said sure. Got there at 6:32, two mins after their closing time, and they were already locking up and said ?sorry we have places to be? and left. Also pretended not to remember that I had called until I showed my phone log and checked the number. Genuinely who are these people to treat others like this. Will be changing pharmacy.
December 2022 by Paul Wood
This is the best pharmacy I have used the staff there are very helpful,polite,and knowledgeable helped me with my problems and gave me exactly what I needed.the ladies made me feel at ease left with a smile will definitely use again and again Thank you Raine's pharmacy
