December 2023 by Mina Monroe
Snarky, condescending staff who take pleasure in making clients feel small. Very unhelpful, avoid.
October 2023 by Richard Symes
Very poor level of service. The cynical way in which they staff the counters makes it very clear that it is unwelcome when customers use them. Waited nearly 30 mins today when my transaction gave me no alternative but to use the counter. Same every time.
October 2023 by Kevin ?kp? Plantec
One Staff only ? at 9 am with 5 customers waiting .also don?t forget you have to do their job
August 2023 by Jen
Desperately needs more staff.Had to go into the branch to do something that couldn't be done online, and had to wait 45mins in a queue. I then had to give lots of personal information while surrounded by other queuing customers. Not ideal.
June 2023 by Insomnia Sapien
Helpful, nice staff, plenty of cash and deposit machines. A Local bank, in the High Street. Is a must.Especially for elderly and vulnerable. Who struggle with tech or have no idea, how to use a bank app.
June 2023 by Mee3342
Helpful, nice staff, plenty of cash and deposit machines. A Local bank, in the High Street. Is a must.Especially for elderly and vulnerable. Who struggle with tech or have no idea, how to use a bank app.
June 2023 by Getsome Gamer
Helpful, nice staff, plenty of cash and deposit machines. A Local bank, in the High Street. Is a must.Especially for elderly and vulnerable. Who struggle with tech or have no idea, how to use a bank app.
April 2023 by Bella Wimalasena
Designed to leave you frustrated and drag you to online banking. However, when something can?t be done online, be prepared to wait a long time. I was going to transfer existing accounts to fixed savers with Halifax but have just decided (literally whilst standing in the queue that I?ve now been in for 25 minutes) to close my accounts and walk away.
October 2022 by Julieanne
I went yesterday to deposit some money and found a poorly explained notice on the Lewisham Halifax bank, that said, branch closed from 21/10/22.so does that mean it is closed for good. I travelled a fair distance to get there. Most annoyed.
October 2022 by Jeeten Lalwani
The Lewisham branch has been closed on the last 2 Saturdays, 15th & 22nd October without any prior notice/information or any updates online. Today, Saturday 22nd October, the office has not even put a message saying they are not working today. Have wasted 2 trips to Lewisham trying to get attended at the branch. What a shame!
October 2022 by Jackie Everett
Great Customer Care Always Have Time To Sorted Out Problems ?
September 2022 by Antoinette Byfield
Nobody on help on advise desk , long line to the door and nobody even came out to check if they can help. I had a question and had line up for 20 mins before someone came to answer my question
August 2022 by Mari Fernandes
I been yestarday to this branch and Steve was amazingly helpful. We need people like him everywhere. Thank you ?
May 2022 by Ryan Yung
Rosh at the front was really helpful
September 2021 by Chris Grzyska
My rating is zero to all Halifax branches. The worst banking service in uk. It is so easy for them to close branches (Fulham, Catford etc.) and put on the branch door close because of shortage caused by covid. It is enough. I work as well I value my time. It is the time to change bank.
