August 2025 by Richard Lipman
We have been so many times. However yesterday was dissapointing. Very very poor service and the food was only ok. Expensive if its 0nly ok.
There are lots of other places to try if this fails again.
August 2025 by Hannah Travers
Terrible experience and we walked out. My husband is gluten free. The website menus said to ask about any dietary requirements when there and I put a note in our online booking to say he is gluten free (not coeliac but more than a bite of bread and he'll projectile vomiting all night). When we asked our waiter for a gluten free menu he said to check the website and seemed annoyed at the question. I didn't want to get my phone out and said I'd checked it earlier and it wasn't on there. He then went off and got a man in all black (sweaty and a bit dirty so I assumed was the chef or worked in the kitchen) who appeared very stressed and annoyed at our request. He had a folder with him, sat down at our table without asking if it was ok, took one of our menus (again without asking) and proceeded to go through it with a red pen against the folder, crossing out anything with gluten in. He did this with no conversation and sighing repeatedly. When I tried to make conversation he ignored me and when I said I was surprised they didn't have the GF options to hand he said quite aggresivly 'We never get asked. In fact I've only been asked twice in the last year.' He then got up and left, leaving us with the menu he'd written on. My husband, and all of us, were made to feel like second class citizens and that we were causing SO much trouble. As a result we got up and left and went down the road to the Red Lion and Sun who were absolutely lovely, have GF printed on the menu when the dish is GF and had a smile and warm welcome for all. Thoroughly recommend the Red Lion and Sun and would avoid the Gatehouse at all costs.
August 2025 by Timothy Milligan
Promote Gary! Excellent service!
August 2025 by Melanie
We had the chateaubriand, which was cooked beautifully by Sam?full of flavour and just right. The wine pairing was well chosen: a chilled rosé and a glass of red that worked nicely with the meat.
Gary, our waiter, was attentive and helpful without being overbearing. Service felt smooth and relaxed.
Great food, good wine, and a team that clearly cares. The Gatehouse is well worth a visit. ??
August 2025 by Sarah East
We had an absolutely wonderful experience at The Gatehouse. Our server, Gary, was fantastic, polite, funny, attentive, and even helped us pick the best table (and saved me from a run-in with some wasps!). He struck the perfect balance between engaging conversation and giving us space to enjoy our meal.
We were delighted to learn that our chef for the evening was Sam, who prepared our Chateaubriand to absolute perfection. Both of us have slightly different preferences for how our meat is cooked, and choosing medium (at recommendation from Gary) was ideal?one of us enjoyed the rarer cuts while the other preferred the more medium edges. It couldn?t have worked out better, and we left extremely happy with the whole experience
August 2025 by Emily w
As someone new to the area, I find that exploring local pubs and restaurants is an excellent way to become familiar with the surroundings. The Gatehouse certainly provides such an opportunity. If you are seeking a well-presented, cosy establishment, albeit with staff whose manner can at times feel dismissive and rude accompanied by remarks that verge on discourteous, then this may be the place for you.
August 2025 by Franky Yu
Both food and services are incredible?
Shout out to Gary! He is soooooooo nice
August 2025 by Joseph Hudson
Gary was fantastic, knowledgeable on the menu choices and insightful on the best spot to sit in,
Was a marvellous time, in part thanks to Gary?s fantastic service
August 2025 by Ben Verpaalen
Delicious food in a beautiful beer garden and we couldn't have been better treated by Gary and the rest of the staff for our anniversary lunch!
August 2025 by Amelie Fish
Our server Laura was very hospitable, despite a busy kitchen we had a wonderful evening
August 2025 by Barry Reynolds
Manager was surly and would not serve a single Gordon's gin only a double
As she was driving my partner only wanted a single so had a cheaper alternative that he would serve as a single.
Never experienced that anywhere in all my days.
Astoundingly expensive to boot!
No atmosphere - just a soulless modern bar.
August 2025 by Polat Cavusoglu
Great food for an affordable price
August 2025 by Melissa Khair B
Really great Sunday Roast, the portions are enormous and the quality is really good! We loved their wine and cocktail lists well! Highly recommend!
August 2025 by Cal
michael and gary, absolute G?s honestly need a pay rise in this economy, i reckon £100 an hour but who am i to say also would like to note lily nichols as a pretty sound person good attention to detail when cleaning up the wine i spilled with blue roll. overall 10/10 would come again
August 2025 by Nicholas Ioannou
Laura is wonderful, always helpful and friendly.
