September 2025 by Shina
I had a very disappointing experience here. The staff was extremely rude and unprofessional, speaking harshly and without any courtesy. When you?re trusting someone with a valuable watch/item, you expect respect and proper customer service ? unfortunately, that was not the case.
I will not be returning, and I cannot recommend this place to others based on how poorly I was treated.
September 2025 by DAVINDER ! SINGH ! CHOPRA !
I ordered some keys and the guy who was working there said after one week you have to come and you will collect your keys so today I came there was a manager and he has a large amount of attitude so much arrogant and he doesn?t know how to deal with the customer he was so so so rude and absolutely obnoxious and swearing on me and raising the voice on me so I will highly not gonna recommend to anyone to go here because he?s absolutely nasty person and Obnoxious behavior and he?s the manager. , also, now he?s calling me and swearing on me because he has my number. I think he has some problem on his mind so definitely definitely has a bad bad experience over here. I need to tell the owner of the shop to change the manager immediately because I see the other reviews of the people, it was the same thing
July 2025 by NICO LAnDon
Short bold man english young man with tattoos
Very rude and not professiona at alll...could but didn't want to carry out small job for £8 bc got his feelings hurt...and went back to watch non sense stuff on his phone.
June 2025 by Deep Rax
Very rude staff @ around 9am.. on Wednesday morning
June 2025 by Kang Harman
This is not good man I speak nonsis
April 2025 by Info
Very good customer service and very friendly staff.
April 2025 by Tina Miller
Very unfriendly guy who basically shut me up when I asked him the price of a key to be cut, saying he was very good at his job and that I should let him explain, if I could give him a minute. I wasn't there for a metal explanation, I just wanted a key cut. I said I found him rude and he said I think it's you that's rude but have a nice afternoon! It's the second time I've visited a timpsons and I will never get my keys cut there! The most awful customer service I've had. I did not get my key cut and to be honest, £9 is extortionate! Avoid!
January 2025 by lina
AMAZING!
Been coming here for years! Jason was wonderful today! Helped us out with our Mercedes key! Amazing customer service, warm and friendly environment! This is the only place that is open and honest about the issue you have, not a rip off unlike high street places!
December 2024 by Monika Bhachu
We were at Timsons at Lombardy to get our Vauxhall Astra car keys fixed after an hr were told that the keys were messed up as he couldn?t fix and were asked to visit Timpsons in tap low in slough . Charlie will fix but he told us come back today at 11 am but unfortunately the key was messed up so badly especially the mother board so now we heading to Timpson in sun bury Tesco to try our luck but have to pay £50
I mean this is ridiculous if why are unprofessional n untrained people are employed if they are not good enough ??????
October 2024 by Solma Begum
Very helpful and supportive support
October 2024 by Wise Fool
I came here to get my car key fixed as the Yeading Timpsons didn't have the necessary clamp to cut my car key. Paige at the Hayes Timpsons did a fantastic job! She was very quick and provided great customer service also. Highly recommended!
September 2024 by neer kats
The staff at this kiosk are down to earth, helpful and friendly. They deserve bonuses.
September 2024 by Christoph Thorpe
First class service from Timpson yet again. And Setev in particular. Keys were cut quickly, the price was great value for money and he also had time for a friendly conversation with me and my wife. Really impressed every time I have to visit a Timpson.
September 2024 by Kamil L
Great place with great service. Thank you Page and Steven for help solving my issue!
September 2024 by Rabia Choudri
We popped in for a temporary repair on a pair of shoes, as just needed them to last a couple of terms for school. The lovely lady at Timpson's did it for free, much appreciated and very grateful, thank you.
