February 2024 by Kenpachi z
Lady working at travel currency exchange Friday 4pm refused to exchange my us dollars claiming that 25 dollars was too little to exchange , but it says otherwise on the website and she was shouting for no reason
January 2024 by Amarie Mowatt
Worst Tesco. I go there because it?s a 5 minute walk from my house, but I don?t believe what just happened today. I witnessed someone steal something and I went to tell the security guard straight away. Described and pointed the person out on cctv also and security guard took on what I was saying but on the way out he just look at him walk out and said because the sensor didn?t go off he can?t do anything? now when I?ve done all my shopping and pay for everything, the lady at the self checkout stops me and ask to see my receipt. When I questioned her as to why I?ve been stopped she said ?because I was my brother was holding the basket? ? I don?t know what kind of reason that is but I will not be returning ever again and I suggest whoever goes there to just becareful
January 2024 by Jennifer Ugboh.
Great selection of products moderately priced.
January 2024 by Ar-Rehman Rajput
There are a lot of things to buy and service really good.
December 2023 by Jora Saran
I Remember Tesco Extra (Tesco Metro) On Fridays And Extra Days.
December 2023 by Suresh Babu
This is worst Tesco super market. It took me 26/11/2023 3hrs to come out from road.There is no action from Security or management, The Manager is blaming the traffic signals but there is nothing wrong with the signals and she is not fit for that role. Not even try to listen the customer.I am going to report to Tesco Head office today, they should have traffic warden like Costco in the same street ( I don't see 3 hours Queue's there).Please try to avoid this Shop.
December 2023 by Harpreet Kaur Dhillon
I went this store today just for few items, one of the Asian lady working at self service may be her name Naseem, not sure , she was so rude and lack of knowledge. I have colleague card nd I found some reduced stuff there and she explained it?s new tesco policy you only allowed 2 items to get, but I was not aware that, anyway I left that stuff there without argument. After that she was asking me if you working in another store why you come here for shopping? I just wanna know from this store what kind of question you r asking from the customers, is this store only for the people who working here?? I was so surprised what kind of the service you are providing to the customers, normally tesco said customers are our priority. After that I went to the customer service desk, and hv words about the whole incident, that lady was quite nice and said she ll speak to the manager. I never recommend this store to anyone and also avoid for my own shopping
November 2023 by Ren Krusz
Unhelpful stuff. One, I guess it was older indian lady with short hair and glasses, she noticed that I needed help with those self service machine and she just completly ignored me.English, blond, short hair lady from Tobacco section needs to be send for Customer Service course. Disgusting attitude!!!!!!!
October 2023 by Dee
Queues were too long as usual, and the lamb section had limited variety.Also, the staff were constantly blocking the Isle with the big trollies. It was extremely annoying as I couldn't see what I wanted clearly.Why can't they stock up at night it disrupts my flow of shopping.
September 2023 by Nicholas Martin
Located on Glencoe Rd, Hayes UB4 9SQ. It's a massive store with ample of parking and large petrol station on your way out.Absolutely love the huge fruit vegetable section offers lovely wide range at very reasonable prices. What I like best is the freshness of the product and large selection of fresh herbs.The store has absolutely everything with each isle clearly marked.The meat section is the length of the store offering everything on your shopping list . Bakery section again is the length of the store with lots of specials in offer.There always lovely helpful staff around and checkout is fairly quick, overall I enjoy doing my shopping here.
September 2023 by Rose Billson
Don't expect common sense to be used in this store, especially from the advisors from the Customer service desk or their self-service checkouts. If your child points at a lottery card and mentions it - they will not serve you (instead you are advised to go out of the store and come back in to buy it!!) - However, they will approve if the said child scans alcohol!
July 2023 by Peter Pervaiz
Very very nice place amazing location great staff top customer service very friendly and lovely products it's just got the wow factor
July 2023 by Jimmy UK
Zero stars staff very rude even supervisor is so rude abusing customer I recommend never go there
July 2023 by Bohemia 2.0
Manger zora is very rude and the staff also very rude and they abusing the customer
June 2023 by Amar Amar
Been to this store a couple of times. Have had to use the foreign exchange counter however the lady that usually works there we have found her to be very rude. I believe her name is Aki (the lady with the huge mole on her cheek) such a bad attitude and lazy. She needs to learn customer service skills. Not helpful at all