March 2024 by Mia Bakrania
Shopped at Lombardy Retail Park HayesWas assisted by Jill who was on the perfume counter but went out of her way to help me with a query about bandage dressings. She was incredibly polite and helpful. She was very informative too !. A very efficient and approachable staff member.
March 2024 by Tano Shah
One of the largest Superdrugs I've visited, but you won't get all the makeup options in store, the staff are friendly and helpful, I had several staff members ask if I was ok as I waited for my parcel, though I think this was more evident due to higher management walking around the shop floor.
March 2024 by Rehana Ahmed
My experience with Superdrugs Hair Salon was very disappointing, first lady was very talkative with good advice but was not paying attention to cutting my hair, I asked for a short straight bob which I did not get.she admitted she was not confident in cutting my fringe and asked her manager to finish off cutting my hair. The cut was so uneven that my friends had noticed as well.I then made another appointment to rectify it with another lady. This lady's attitude towards me was like she was angry that I had complained about my uneven haircut. And because of this she cut it even worse. I was almost in tears as it was so short and such a bad cut.The next day I went in to show her how bad it looked. Again I had to make another appointment to see the manager. They also had changed my time of appointment without speaking to me. I then had my haircut 3rd time with the manager who tried her best to cut it evenly.By this time it was so short. I still am not happy as the sides were not cut properly. I now have to bear with a short cut that I did not originally asked for?All I can say is the girls are not professional in cutting in sections as they were are taught. They are only good in colouring hair.I will not recommend them for a good haircut.
March 2024 by Aidan King
Really impressive store, well set out and shelves fully stocked.
March 2024 by Y. S
I love this place staff are always very helpful and they have excellent hairdressing and beauty services here.I always find doing my everyday needs shopping here all products excellent value for money
March 2024 by anisha afonso
Really bad customer service. Even though there was many staff working and it was less busy. They were just not bothered to serve at the till. And just do not communicate well with each other.
January 2024 by Arzoo Nabi
Please don?t do ear piercings over here they are absolutely unprofessional and they say they have experience in piercing but they are 0 my ears that she have pierced have still not recovered it?s now 6 months and they are bleeding too much and it?s swollen.The lady didn?t pierce it properly. Please guys save your money and your time don?t go there it?s rubbish.
December 2023 by Waqas Ali
I always visit superdrug for perfumes they have a variety of perfumes with decent offers and on top they offer 10% off for students.
November 2023 by Roger Awen
Lots of products/options good prives, clean
November 2023 by Kookie Muhretti
Harveen is my manicure lady and she is great! She knows the colours I like and loves to experiment with different shades. Super friendly and a laugh
November 2023 by Bianca Ciobotaru
Horrible experience. I just come out from this shop and this man Saif the worst worker I ever meet. Extremely slow and very annoying. I told him I'm in rush and he doesn't do anything about this at all .After scanning the products he did something I never saw in my life he checked every single product for the security barcode,he was swiping the product on top of the scanner several times for no reason.And then I bought a lots of staff and it cost so much, it'svery expensive there. I thought scanning the membership it will be some discounts or something but it wasn't ,anyway in the and I gave him the money but then he did something that make me to explod he checked every single banknote to see if it was fake ,I was like"Are you serious? " and I lost it. My patience was gone I took my money and left the bags shopping there.
November 2023 by Jasleen Kaur
There are many useless things being displayed like the eyebrow wax strips, never worked for me. And I wasted pounds of money on them. Such a waste of money.
November 2023 by M S
I like Superdrug Lombardy Store.Unfortunately I am Not happy with the Hairdresser there. She is a lovely girl but she does Not listen to what her customer wants. I have been there few times for Hair Cut? but always end up feeling that I did Not have a hair cut looks the same. They charge ridiculous amount of money & not a good job done. She needs to Up her Hairdressing Skills & Listen to Customer as to how Customer wants their hair cut please. I don?t think I would go there again for My Hair Cut. :(Please Give Your Customers that Superdrug Feeling Even If You Work In Beauty Studio!!!!!
November 2023 by Rekha K
Lovely clean and spacious store. Myself and my daughter shopped here for some perfume and Jill served us. She has excellent knowledge of perfumes and provided excellent service!
October 2023 by Mundeep Johal
Never any staff available, agreeing with what others have said they seemed untrained as well. They just want to come in and spend the day on their mobile phones. It's easier just to go to Sainsbury's right next door it has more or less the same products and at much cheaper prices. Particularly unhelpful staff member called jasmine, comes across abrasive, quite rude. I guess it's not hard to see how she ended up working at this particular store the culture of it seems to fit the personality I encountered, go elsewhere is the conclusion of my review.