January 2024 by Elly Monge
The staff were very helpful, and all my questions were answered.
January 2024 by Barry Bodman
I am very pleased with my new glasses and they fit perfectly
January 2024 by Gajendra prasad Anandan
Excellent service and staff members are welcoming and effective exceptional and friendly
December 2023 by uhhokay
I called this branch a few time to book my appointment and when i try to explain my situation, the lady kept talking so rudely like ?yeah i know you need to book an appointment?. They speck as if they are always right about everything without listening to me. The other time i went to get my lenses but it wasn?t in the store for the second time. And they were making it seem as if it was my fault for not coming to pick it faster. I?m sorry but my whole life doesn?t revolve around them, i have my work to do too. If there was a zero star option, I would have chosen that.Don?t recommend at all, 0/10.
December 2023 by S N
Staff at this branch are consistently delivering excellent customer service. From ensuring I was dealt with promptly, to having all my concerns addressed, I can honestly say this team delivers excellent customer care. Huge thank you to Ritu (manager) who went above and beyond to ensure I was looked after - she truly goes out of her way to help others! Thank you so so much
December 2023 by Jeyarajah Pakeerathan
Very good customer service and friendly staff.
December 2023 by Cami M.
This is the second time I go to Specsavers, every time the friendliness is at its highest. The appointment was made for me and my mother by Andreea who was very kind and patient with us. At the consultation I was helped by Jaz who had patience with me, especially when I had to choose my frame because I was very indecisive, he even helped me and offered me some advice, and he took great care of my mother to get the necessary help, especially since she does not speak English very well .I recommend the staff with confidence and thank you for your patience and help.
November 2023 by Karen Patterson
Spec Savers in Hayes were very friendly and took the time to explain everything to me about my contact lenses and my glasses.
November 2023 by Karen Lewis
Very friendly and professional service, Pawan was particularly helpful - excellent customer service skills
October 2023 by Benjamin Matthews
Phone up this branch yesterday. The book and I test was told. It should take no longer than 1 hour. I attended my appointment and had to leave 5 minutes early. As I needed to be somewhere else. I'll turn back to do branch 20 minutes later. And they said to me that I need to have another test done. Waited 40 minutes. In the end, I just left the branch Branch was overcrowded and disorganised.
October 2023 by Azardeen Faizal
Great service received in store on Sunday. A massive thank you to Amarpreet, Shriya, Pav, Iram and all the others that were in store on the day to help me with my glasses. I lost my old glasses and haven?t had a eye test in a while, my prescription is really bad, so without hesitation or asking to make any appointments all the staff members helped me with my eye test and choosing a pair of glasses for me. You guys are all a great team. Thank you all once again.
October 2023 by Rashpal Bains
I was told at store, Cannot be entered into draw unless a purchase is made, web site say something different.Dear specsavers please inform of winner and confirm it?s in no related member of your staff.Thank you
October 2023 by BRANDONDECS360 WATCH CHANNEL!
For some strange reason I was told in 2018 I was short sighted but since I caught on with my eye problems and used lubricating eye drops that this Specsavers suggest me. My eyesight is becoming clearer. Seems to me it was dry eyes and even a infection of the eyes and they can't spot some weird blurring cause by dry eyes. They don't belive you when you say you don't need glases.! The - 5 eyesight was caused by dry eyes. Everything appeases 3 double and 4 blurry images on top of each other I'm now a - 3 eyesight because of the drops. And they can't find some black shadows spotttermers theyy say your retina is fine. But think again it's probably retina tear. They need to learn the difference between short sighted eyesight and dry eyes eyesight. Let me explain with short sighted eyesight everything is blurred from far away and dry eyes. Everything appear blur far&Near. The - 5 eyesight. Apply eye drops vision eyesight returns to normal 0 after 1 year. No glasses needed.
September 2023 by Aftab Ahmed
I to test my eyes last month they test my eyes and charge me about £127.00 they give glasses now I can?t even see anything with this glasses I won?t recommend this store
September 2023 by David Holt
First experience of Specsavers while ordering a set of safety specs for work. Friendly staff and reasonable prices. Always seems to be busy, but never a long wait.
