April 2023 by Dilawar Anwarzai
Very supportive team especially the lady (not the ones at counters) at Hayes Branch.
October 2022 by Sandra Alldis
Got there when it opened machine to deposit went wrong so o had to wait not only to get my money bk but queue 45 minutes was not amused I?ve mobility issues right now
October 2022 by Suki Cheema
Poor staff overworked and queues always outside into the streetsWhilst directors milk massive bonuses. Worst bank branch in Hayes
August 2022 by hunny bobby
Lisa parmesan very rude in Southall branch . A lot of attitude she have not treat the customers as humans.
July 2022 by Francesca Baron
extremely poorplease avoidmachines not working and incompetent staff
July 2021 by J K
Natwest is my main service of banking. Its incredibly unfair that the bank doesn't open on weekends still despite lockdown being over, no facility to deposit cash from outside either. As an NHS employee I've been unable to visit the bank for a year due to shift work Monday through to Friday, silly opening hours as well.
September 2019 by denote
Every Friday you will queue for 40+mins just to withdraw your own money
August 2019 by ROGER BABB
Pleasant and polite and helped me sort my mobile app out in 5 mins that had me stuck for 1 yr and a half. Even chiswick branch couldn't help Thanks very much?????
July 2019 by wolfpackrides .
Good staff but sometimes the waiting times to be seen is so long
February 2019 by Ak Rus
If staff could spend less time talking to each other and more on serving customer I'd be handy.
February 2019 by mathan T unit
This is a main NatWest bank for the lot of people but always queuing with only 2 staffs . If you go on Saturday you have to wait minimum a hour . NatWest have to put more quicker staffs on this branch .
October 2018 by S Grewal
Only 2 cashiers available at any time I have been into this bank to pay my credit card bill every month over the last 3 months. Long queues which are quite literally out of the door!! I had to make a complaint and wasn't offered much of an excuse other than to use the machines. I timed myself & was amazed that I managed to deposit cash into accounts at Santander & HSBC quicker than compared to the time spent in the NatWest!!!
September 2018 by Edina Irfan
The location is good, the atmosphere is great. It was my first but most definitely not last visit since I've decided to make it my bank. Professional and polite staff, quick service and quite lovely interior. I loved it and you will too.
September 2018 by M Arshad
Good service but car park is located on the roof of wilko store
July 2018 by Marcos Osterreicher Osterreicher
excellent service and site with very pleasant attendants.
