December 2023 by Dinesh Selva (Dinesh)
1 thing good about JD sports are they are consistently bad everywhere. I don't think it's the staff's fault. Whoever designed the system is not very smart. Looks like staff need to do many things for people to try and buy. Other shops I have been to don't have this issue.
November 2023 by Sandor Jakovics
Staff are the same people from paddy power and fat Tom cruise and Anthony Joshua I want to fight them both at the same time skinny shilankan lol ? I just paid them 32£ for used boxers !
November 2023 by Vikram Sahota
Been there once to buy shoes for me. They really have a good collection.
October 2023 by Vailan Fernandes
Nice product and quality is always ensured
September 2023 by Yathavan Umapathy
No one is interesting to do the customer service. Worst staffs.
July 2023 by Lani
Bought a 110£ shoes And the box is completely broken ( realised after I payed and the cashier handed to me ). I asked the staff if i can have a new box, he refused?disappointed!!!
June 2023 by Ashvin Bhojani
Good but no more rang of product
June 2023 by Tr2ppy K2
To Whom It May Concern,I am writing to express my disappointment with the slow service at your Tilt to Pay location. I have visited your establishment on several occasions and have consistently experienced long wait times and delays in the payment process.The slow service at your Tilt to Pay location is unacceptable. Waiting in line for an extended period of time is frustrating and inconvenient, especially when I am in a hurry or have other commitments to attend to. Moreover, the payment process itself seems to take longer than it should, which only adds to the delay. it is your responsibility to ensure that customers are not kept waiting for an unreasonable amount of time. I urge you to take immediate action to address this issue and improve the speed of service at your Tilt to Pay location.In conclusion, I hope you take my complaint seriously and take steps to improve the service at your establishment. I would appreciate a prompt response and assurance that this issue will be addressed.Sincerely,[QZ]
June 2023 by Haras Butt
Impressed with the responsiveness and customer service experience received today in the Hayes Branch by a fella called Zain!My first ever job was in a shoe shop, and appreciate how well he managed the expectations of at-least 8-10 customers all in one go by effective delegation of his colleagues and assertive tonality throughout the chaos of a heavy footfall of customers nearing shop closing time.Well done Zain!
June 2023 by V456kumar
Honestly customer service is rude and not at all helpful..just take cloth and go away. I go for exchange and she said we not doing this at the moment .."Reason unknown" later another lady say something and have it done. Later she asked for house address I ask the lady why you need my house address and was like 4-5 ladies on the Till get upset. One quastion from JD why you need house address of peopleDo you send receipts in post ?I hope you guys keep treating rudely and hopefully one day shop will be close. Well ??
May 2023 by Menaal Khan
Its the nearest store from my place that?s the only reason I go and like to shop but its been the second time having a bad experience, you have some good staffs but some of them are very rude, I want to say the guy with curly hair served me today was very rude he was too focused in talking to his other colleague. He was very disrespectful and made me try different sizes of shoes when I clearly mentioned what my shoe size is!!!!
April 2023 by Jayden L
Great sports brands. Especially when discounted
March 2023 by Keon Rodrigues
Really busy and completely packed and the manger the bald guy with the beard was a complete a**hole to me and his own staff that are working so hard personally they have a great staff member but the store does need a new manager that doesn?t disrespect customers
March 2023 by Mohamed Sadiq Shaikh
Quality is incredible.Offers are amazing.Variety available online.Prices awesome.
February 2023 by ian shad
Very polite and professional store Manager called Avani, helped me by honouring an online discount in store. Plus gave us some tags for my sons trainers. A far better experience at JD then Sports direct. Generally better sales, better trainers and clothes.
