October 2023 by Rajib Sherchan
This bank in Hayes town is highly regarded for its excellent customer service. While the suggestion of offering extra opening times would enhance its services even further, it remains a top choice for individuals seeking reliable and efficient banking options in the area.
October 2023 by Craig Knifesedge Lockley
Always have a good experience in this bank. Very friendly and professional
September 2023 by Android Developer
Special thanks to the Customer Service Representative Mr.MatthewsOpening bank account just in 10 Minutes
July 2022 by Martin Boyle
Hailfax are becoming a very unprofessional bank
July 2021 by G.S. Double Glazing Repairs
One of your lady colleague miss behave with us. Called alacha Asian lady
July 2021 by lakh
unhelpful staff.
July 2021 by Rory Bain
Not sure what all the hate is about for this branch. I think covid might have a large role as the ques and waiting times are longer, which is the same across most industries. Personally, I had a great experience. There was a que and as I only had one question was a bit worried about a long wait time for a simple answer, but the staff member was diligent and worked her way through the que answering my question and providing a swift resolution. Also just in general, I've been with Halifax since i was a teenager and in comparison to other high street banking apps there's has been one of the easiest and up to date one I have used.
July 2021 by Azim Nabi
I have also sufferred from the unprofessipnal attitude of mortgage advisor how did to not even want to see me, when I had the option of an in branch meeting at Hayes Halifax branch. The assistant who dealt with my query, barely spoke decent english making it difficult to have a conversation with her, plus the fact she could not effectively operate a keyboard to send an email. (apparantly she could not get the keyboard cap lock off). After all said and not it was agreed for the mortgage advisor to phone me regarding my application and she never did. Eventually done it online and via the phone using a different Halifax mortgage service. I think they should the Hayes Halifax ranch mortgage service and replace it with the online one
July 2021 by Zemira Jyostana Baguandas
Experience at Hayes Branch AWFUL specially toady please note a date.me and my daughter were in cue outside; once cue clear inside just my daughter went in; the lady her name RAJNI( FEMALE) (not sure name) said please wait outside and shouted you are not following guideline. well herself she was not wearing a mask first of all and came to closer threaten my daughter. she just serving her ego not customer service, especially in COVID 19.
September 2020 by Charandeep singh kochar
I would like to mention a service which was provided by Hayes Bank manager Memuna miyanji. By mistake my account was showing account payment restricted. I was not able to pay.Due to this environment that payment was very important for me. The manager stayed more than her finished time to help me out. She was dealing with all customers so professionally in this difficult times. She is truly a hero. Many Thanks
September 2020 by Tom Hanke
I paid in to The paying in machine 1000 paunds on saturday last week. Its size my Money nas care and didint five me recipt The manager relief care and 160 paunds i said i paid 1000 do she told there will be no enginner befor monday but once he come they will give me ring and put all money to my account. They never call me back but once i come to check what is going on it is 200 paunds missing. The manager refuse to chceck cameras who and police dzi? it is bank mater
September 2019 by truth only
I dont even have to give 1 star. I haven't dealt with any other staff at branch apart from this old fat english lady behind the counter, absolutely Rude, they need to understand thier bread and better comes from money. Respect it or loose it.
July 2019 by wolfpackrides .
Good staff but appalling waiting times
July 2019 by wolfpackrides
Good staff but appalling waiting times
June 2019 by Radhika *
I am not one to write negative reviews however this one is much needed. After banking with halifax for over 29 years, I can honestly say I am appalled by the patronising demeanour and unhelpful service of the Hayes branch mortgage advisor (for the purpose of Data Protection, I shall not be disclosing her name).
