February 2024 by Lewys Evans
Always always late to open
December 2023 by Steve F Sinclair
Knowledgeable staff, but the layout of where to queue could do with simplifying. Separate Post office from Retail.
November 2023 by Mike Beaton
Did accept pre paid parcels, seemed fast and efficient, no complaints
August 2023 by Viktorija Sokolova
Conveniet local post office, friendly service. Could open earlier though, as only opens at 9 am.
February 2023 by Jim Williams
AVOID AT ALL COSTS!Manager is RUDE beyond belief and unquestionably RACIST!They constantly open LATE, ALWAYS close EARLY, refuse packages with pre-printed Royal Mail labels (completely illegal) AND overcharge for postage!How Royal Mail haven't already acted i don't know, but i've filed an official complaint and will be taking legal action as this behaviour has been going on for years without any consequence.By giving these people business they will continue this behaviour.AVOID AT ALL COSTS!
February 2023 by Brilli Pazmino (BrilliGata)
Having to buy my own sello tap at the location who have sello tape to stick parcels. Previously, when I went there I was told to not close the box since they had to add a paper inside. The woman told me with a blank expression I have to but sello tape (you?re a post office these are things which have to be provided to your customers) I ask to reconfirm to see I heard correctly and yep. The irony of earning an extra £2.99, I can see why this shop recently is getting so many negative reviews. Also the attitude is another one of those reasons.
November 2022 by Daleen Pastor
AVOID SENDING YOUR PARCELS FOR COLLECTION!Missed my home special delivery so I arranged a collection to this post office as it is the nearest one to me. The person who attended to the counter found my parcel with the reference number I gave to him and also gave my ID. The name on the parcel was my social media name as I purchased through instagram. It included the same surname as my ID. He said he can't give it to me because it's not my first name as it is on my ID.I even showed him the receipt and conversation of the seller.I showed my profile with my social media name but he ignored me. He also wanted a proof of address but I literally just moved in and still in the process of updating my address. I showed proof of transaction and the contents of the parcel. He still said he can't give it to me. He said he will send it back to willesden junction branch. Until now he hasn't sent it there it has been 3 days. The contents of that parcel is fragile which I am really worried about that's why that parcel is under special delivery. These people are very unhelpful,rude and not considerate!
November 2022 by Bradley K
This place is a joke. Twice I?ve had parcels delivered here and the woman behind the counter just says ?we don?t have it?
October 2022 by Khan Jan
One of the worst post office i have seen, one man working in shop,
October 2022 by Anum Ali
One of the worst post office, you go to get gas top ups, they never have person in place, all the post office service are rarely available
September 2022 by Nessa B
Missed my home delivery on the Friday so went to this post office the next day (Saturday) to collect my item. The man serving said to come back on Monday after 11 to collect it as it hadn?t arrived. Fast forward to Monday and I?ve gone in there at 15:30 to collect my package and another man told me that he can?t find my package, it?s not there and I must come back tomorrow.The guy that I spoke to on the Saturday intervened and went to look for my package as he had remembered me from Saturday. This staff member was very helpful indeed. For him I?d give 5 stars. As for the other guy zero stars, he outright lied to my face and tried to get me to come back on another day which would have been a big inconvenience.
September 2022 by Nessa Bee
Missed my home delivery on the Friday so went to this post office the next day (Saturday) to collect my item. The man serving said to come back on Monday after 11 to collect it as it hadn?t arrived. Fast forward to Monday and I?ve gone in there at 15:30 to collect my package and another man told me that he can?t find my package, it?s not there and I must come back tomorrow.The guy that I spoke to on the Saturday intervened and went to look for my package as he had remembered me from Saturday. This staff member was very helpful indeed. For him I?d give 5 stars. As for the other guy zero stars, he outright lied to my face and tried to get me to come back on another day which would have been a big inconvenience.
July 2022 by Magdis Bashir
Its 9.05 am and the shutters are down. I don?t understand why it would be closed on a Tuesday it?s just ridiculous
June 2022 by steve jelusik
Probably the worst post office in the United Kingdom. Have been lied to twice now by members of staff. They will not accept the old polymer £50 notes even when wanting to pay into your own bank account. Lodged a complaint with Post office Head Office who has said that they were wrong and will be contacting them. Appalling customer service. The counter staff are rude, thankless and miserable. They clearly resent having to serve anybody with the knowledge that there isn't more post offices in the area that you could use. It fills me with a mournful anxiety and depression when I know I have to go inside there and make a transaction of some sort. I've never heard one thank you or hello since I've been going in there for ten years. Dreadful.
March 2022 by Louise Felix
Poor service, rude, lost my package and gave me someone else's. Really unhelpful and very unprofessional. Sad really as we trust in them to provide an effective and professional service.
