March 2023 by T Dwan
One cashier for the whole branch. Disgraceful
December 2022 by Masi E
I'm really grateful to KISHAN the gentleman working in this bank. I admire his honesty as keen to help me to solve my issue. He was both professional and friendly giving me assurance when I was stressed.He took time to look into my case and solved the issue calling me back first thing in the morning.I give my gratitude to him and rate his customer service as 5 star.
August 2022 by Doreen Kasim
A bank that doesn?t exchange dollars opens late closes early. What a waste of a building
July 2022 by Joe Hanson
P*** poor customer service. To the extent I?m now going to bank else where.
September 2021 by Navin Nagesh
Genuine and friendly members of staff at this branch. Thank you to the manager Natalie for helping us and surprising us with flowers and chocolate for our newborn baby :-). I wish them the best
September 2020 by Bruneisky Solomon
Probably the worst NatWest branch I know! The queues are regularly long and this is because the staff keep questioning customers whether they have mortgage or that they can save money with this product and that product! I have noticed that the elderly get almost forced to talk about NatWest products! This is not right and this is not good customer service! An Indian woman that works there does this EVERY TIME I GO THERE!! STOP DOING IT!
September 2019 by Zamora Hindo
Excellent Service.
August 2019 by jimmy sarkari
Pam Gill and agent on the cashier at NatWest in Acton had miss informed me of the banking procedure to place money in the account and wasted half an hour of my time very poorly trained staff and would recommend for Pam Gill to be be retrained but lack of common sense will not be compensated for.
May 2019 by Sylwia KurzÄ?tkowska
Waste of time, better to go other branch, unhelpful staff
February 2019 by Zoltan Antal
Sarcastic, unfriendly staff behind cashier. Long wait most of the time. Better to go to an other one if possible.
January 2019 by Denislav Petrov
Wasted our time! Simple account opening turns out into mission impossible here. Being sent back and front for marriage certificate, bill misspelled name,etc and finally when all sorted was left a message that the account had to be cancelled as bill was not confirmed?!? Will go to another branch where I have opened numerous accounts for myself,family members and friends and not had any problems. Waste of space as a branch! Better close it down.
December 2018 by Yuri WSMUnited
Excellent service, pleasant staff and because of Asda parking lot it deserves 5 stars.
December 2018 by Aziz Rahman
excellent service, staff very friendly, efficient and helpful.
April 2018 by spyknife
I was in a rush to get some change for my business. Young indian woman asked why i did not have a savings account. I told her i was in a rush then she got angry and moody with me!
April 2018 by Aldeen Anderson
Park royal is the best branch ever
