January 2023 by PARM
Best place to work.Special thanks to Micheala.
July 2022 by John Swan
Amazing care for my daughter. A real team effort with engaged staff, who were always kind and very supportive. I could not recommend them more highly.
June 2022 by Elizabeth S
I don't like this Care Service and they always send me a Carer that i don't feel comfortable with. I'm forced to stay with the same Carer all the time and its making me feel very stressed ?? They are also abrupt and rude. I have the right to be happy and relaxed. They are upsetting me and im going to loose my temper! They have NO RESPECT FOR ME! I don't have to take their nonsense!
July 2021 by M Sandhu
Very good company to work for.Manager is very helpful and always goes above and beyond to support residents and staff
May 2021 by Paul ?PaddyMac1956? McEntee
Looked after my Mother wonderfully in her last couple of years.
March 2021 by Paul McEntee (PaddyMac1956)
Looked after my Mother wonderfully in her last couple of years.
February 2021 by Kam Kumar
I rang Specialist Care Services to enquire about their services. They were polite, professional and helpful and dealt with my query exceptionally well. Very pleased with them.
February 2021 by Kayliegh Harrison
Friendly and very helpful, going the extra mile to support clients and there families on a daily basis without hesitation. Kind and experienced staff a real team effort a pleasure to be part of
February 2021 by Manjeet Sandhu
Very good company to work for.Manager is very helpful and always goes above and beyond to support residents and staff
February 2021 by Tom Thorn
If you find yourself in the sometimes unfortunate position of requiring a care company, you won?t find a better one in than this. Would highly recommend.
February 2021 by Paul McEntee
Looked after my Mother wonderfully in her last couple of years.
October 2018 by Dee S
Mum had been detained in hospital a week. She had a very bad skin infection and serious dementia. This service for the last week were knocking at her door and going away without getting an answer or making sure she was ok. She could have been dead for all they knew. No alarms were raised. They have provided no service whatsoever since social services assigned them. They refused to put in writing what help they have given her. Then claimed Hillingdon Social Services told them to leave the door and go if they get no answer. Hillingdon contract SCS to look after elderly dementia patients. If l had not of seen my mum's leg she would have developed sepsis under these carers and left under the care of Hillingdon Social Services. Do not trust them with your elderly relatives. SCS send male workers even when requested not too. They do not turn up at contracted times only when they feel like it and they are very rude when you talk too them. I am reporting them to the Care Quality Commission and my local councillor to investigate. Hillingdon have tried to charge my mum 88 pounds per week for this care service who already have there car turned around to get away quickly with one of the carers at the wheel like l found last night when l went there to get some belongings for my mother and they were knocking at the door.
January 2018 by Denise S
Mum had been detained in hospital a week. She had a very bad skin infection and serious dementia. This service for the last week were knocking at her door and going away without getting an answer or making sure she was ok. She could have been dead for all they knew. No alarms were raised. They have provided no service whatsoever since social services assigned them. They refused to put in writing what help they have given her. Then claimed Hillingdon Social Services told them to leave the door and go if they get no answer. Hillingdon contract SCS to look after elderly dementia patients. If l had not of seen my mum's leg she would have developed sepsis under these carers and left under the care of Hillingdon Social Services. Do not trust them with your elderly relatives. SCS send male workers even when requested not too. They do not turn up at contracted times only when they feel like it and they are very rude when you talk too them. I am reporting them to the Care Quality Commission and my local councillor to investigate. Hillingdon have tried to charge my mum 88 pounds per week for this care service who already have there car turned around to get away quickly with one of the carers at the wheel like l found last night when l went there to get some belongings for my mother and they were knocking at the door.
August 2016 by Tyra Taylor
As a carer, SCS is the worst care company I have worked for & I have worked for a few care companies. They have extremely unorganized, incompetent and rude managers and office staff.
The only good point is that they employ none drivers (aka walkers) and provide us with our own driver for the day, which is why I delt with them for the 3 years as I didnt have a license at the time.
Two stars given only because of the nice drivers they provide. Otherwise would give them 1.
