December 2023 by Janice Newman
Gave wrong exchanged rate and would not give me the rate quoted by postoffice.Very poor service
November 2023 by Debbie Cooke
Rude lady at counter. I am deaf in one ear and she spoke in a rude condescending tone even sfter I had explained this. Mostly directed at the floor. By the way, Iam not your 'dear' , and I doubt I will want to be after this.I only wanted to post a parcel to Amazon which you could not do till Tuesday
November 2023 by Graham Smith
The people at the till are difficult to communicate with in English.They ALWAYS push you hard for the more expensive postage option, and they don?t listen when you reply ?no thanks?.They often just charge you for the premium postal service anyway, like special delivery before 1pm when you?ve not asked for this option.Be warned at the till and check the receipt!
October 2023 by Carmen Allix
Fantastic local post office, the staff always go out of their way to help. I have been coming here for years because it?s so friendly and they provide a great service. Nothing is too much bother, plus they give great advice about posting abroad.
October 2023 by Ian Humphrey
A regular post office, nothing special.
September 2023 by Aaliyah London
Very rude lady. I will not be using this post office again. Don?t want to listen when you try to explain yourself and has an attitude straight away if you don?t like dealing with the public DONT work in customer service. Your attitude is not needed.However the post office further down the road in West Ealing in very pleasant.
July 2023 by Astrusale Mezzocuore
I did not know there was a PO in Hanwell, I must have walked past it endless times as despite it being clearly sign posted it does blend it with the rest of the Shops in the parade.I use it for returns mainly and I have been pleasantly surprised with the service I have received so far: there is a young man who tends both the PO and Shop Counter, he is so friendly and patient and really polite.He has a very calm,clear tone of voice, he is efficient and respectful.There is also a young woman at the PO counter and she is pleasant and polite too, or maybe I just had it really rough dealing with my local PO for a decade and I am not used to deal with nice people ??
June 2023 by Dani O
I strongly believe in supporting the post office and I think that if we don?t use our local services we?ll lose them. However for third time, the older woman in this office has lied to me when I questioned whether a cheaper option was available and sold me a more expensive service than I needed. Charged me £7.65 to send a 125g large letter, saying that it was the cheapest tracked service. When I got home I checked and there is a £4 service that does the same thing. I didn?t need a signature or high value cover so there was no need to upsell. It?s the last time I pay for postage at the counter.
April 2023 by Stephanie Martin
Rude staff excused my 11 year old daughter of stealing sweets without looking at the cctv very rude after can?t believe the way this women treated a 11 year old without any proof! Sickening
March 2023 by Dheerup Patel
Great staff, great service, and clean office. Can always find what I need here.
March 2023 by Foodboss_1
Great service from Amar all the time Happy it?s opens early at 8.30.
February 2023 by jason cage rage
Went to Hanwell post office today and the gentleman was so friendly and patient. It?s a really nice friendly environment from a really gentle staff member called Uttam.
February 2023 by Vals Valliappan
Worst service post office in entire London, staff doing own personal work
January 2023 by Umit Seth
Great Peoples, One of the best and most helpful Staff i have ever came across....great and best Service!!
January 2023 by Jane Buckle
Wonderful, professional and friendly place. I?ve been going to this post office for 15 years.
