November 2023 by Malgorzata Put-Dulewicz
Just because there is no zero to rate down. This is the rudest creature living in this post office box. He have unique ability to build up the problem within seconds from simplest thing like collecting parcel. Lack of culture, hygiene and absolute lack of responsibility.
June 2023 by Fauzia Bashir
Recently moved to the area and used this post office for the first time. My intuition told me the lady hadn?t put the stamp on my envelope and then she kept my A4 letter (to post) like most post offices do. Three weeks later and my documents didn?t make it to the address I sent it to. Please avoid these people they are dishonest people.
April 2023 by Marla L
Unnecessarily rude staff and rip offs.Doubled the price of my delivery claiming it weighed double what it really did (wouldn?t let me put it on scales)I travel to alternative post offices instead of using this local vendor because of how they treat customers.
March 2023 by _ ??Rezun?? _
The best Post Office around. And the man working there knows his job! And this is most important for me!
March 2023 by Gabriel Zygmunt
The best Post Office around. And the man working there knows his job! And this is most important for me!
December 2022 by Louise Collis
I went to post a return using the freepost labels the retailer provided me. I was incredibly rudely told that 'you cannot post parcels freepost, contact the retailer and get new labels'. I went to Hampton Hill post office instead who gladly, and nicely told me I could, and sent it from them. Do yourself a favour and don't ruin your day by going here
December 2022 by Dani Elia
I feel sorry for the lady who works in this place, she is very kind. but the man who works there is terribly rude , I highly recommend when he is behind the counter not to enter because it will make your day very bad. and then he charges for things more expensive than they should. terrible
October 2022 by Poppy Tou Tou the Tiger
Unhelpful with local residents. I had arranged my special delivery to be diverted there as was one of the choice on Parcelforce website. However he refused to take it. I lost my two options as I was not home on the first attempt. Even the Ashford Hampton sorting office people telling me he was unhelpful with Royal Mail delivery. They recommended The Hampton bill branch, who by contrast is much more helpful. Think twice if you want to use their service.
July 2022 by Fara Alavi
The man who works there is incredibly rude and unprofessional and unhelpful. The lady behind the counter is lovely and polite and helpful.I needed to leave some franked mail at this post office for collection (due to disruption to normal services) but he told me to not leave it there. 'your post is none of my business!', he said.Awful behaviour, awful service, awful experience.
June 2022 by Sahra Kirk
The man is rude and they will always sell you the most expensive items instead of telling you the range of prices first for you to make up your own mind. I'd rather go to Hampton Hill; the staff are MUCH nicer and helpful.
June 2022 by Live Small Travel Big
The man most often running the counter is rude, utterly unhelpful, and shockingly unpleasant. If you have another convenient location nearby, use that post office instead.
May 2022 by Suzie Ball
This is a good post office with sensible opening hours and near the station. The downside, as other reviews have mentioned, is that the owner is incredibly rude and more than a little aggressive. The lady whom I presume is his wife who's sometimes there is in contrast absolutely delightful - friendly and helpful.
May 2022 by Imran Ahmad
Always friendly, efficient and patient service. I just cannot reconcile the rabidly negative reviews posted here with my experiences at this post office which I visit often.
April 2022 by lenege
All the other reviews are true. The cashier and I assume, the owner is rude and obnoxious, terrible at customer service. You are lucky if you can get out of the shop before yelled at. Post Office & Royal Mail should do something.
February 2022 by BenD-562
Wonderful place. Has everything I need. Staff couldn?t be more helpful.
