February 2024 by luke north
I would no longer recommend unfortunately, used to be a great service. Had a new oven installed, they measured the gap for the new oven and said it would fit, it did not! I had to get new cupboards to get the oven to fit.The oven did not light, and glass top was left loose, where could have come crashing down.When I phoned to complain I was met with attitude / basically told it?s my fault oven not working?!?!? I was shocked! ?they could not come out for nearly a month to review it?.. I called Hotpoint they came out immediately and said the oven hobs were not installed correctly and glass top brackets loose. Hotpoint stated the oven shouldn?t have been left in that condition. So it was the engineers fault NOT mine, as they suggested, even then they tried to suggest their engineer done it correctly ????????.Terrible customer service/ attitude, tired to leave me with an oven not working for a month. No apology and no effort to make things right.Use at own risk! Engineers are terrible and the company will try to blame you rather than be accountable. Won?t make efforts to repair and tell you to call the manufacturer when their engineer can?t install correctly.Unfortunately I will not use again after this.
October 2023 by Meritxell Rotés Biosca
We went to the store to buy two big appliances and are very happy with the choices they recommended us and with the installation service they provided.
September 2023 by Izabela Derdun
Not much there to see. We wanted to look around and see different appliances but this shop is just too small. Perhaps if you know what you are looking for and they order and deliver it to you...then you will be happy. Not for us on this occasion.
July 2023 by Michael Attenborough
Stewart & Young delivered and installed a washing machine for us. The service was flawless - they even adjusted an adjacent unit to ensure the door fitted neatly. I cannot recommend them highly enough.
June 2023 by sarah millward
Absolute terrible service, don?t turn up when supposed to, extremely over priced. Attitude awful all workers and especially Stuart need to go on a training program on how to improve attitude!! Awful experience with this company go to curry?s or John Lewis much better service and much more knowledgeable.
April 2023 by norman hayward
Have been a customer for over 30 years always find them helpful & prices for repairs are very reasonable.
March 2023 by Natalie Kingsley
Honestly couldn?t have had a better experience. They didn?t have an appointment until the end of the week (can understand why they are busy now!) I spoke to Stewart who was so kind and patient and managed to help me over the phone. Thanks so much, would highly recommend.
March 2023 by Judith Kay
I have been extremely pleased with the installation of a new integrated washing machine. Stewart & Young have so much knowledge and experience on what is required and made an excellent job with the installation. I couldn't be happier.
March 2023 by Simon Oconnor
All I can say is brilliant. I purchased a fridge and washing machine hassle free
December 2022 by Nigel Gray
Would be good if they tell you that to come out to you is £40. Then a charge on top whether they fix or not your appliance
November 2022 by wendy mcmahon
Thank you. Recommended by a neighbour. Graham fixed my washing machine. On time, friendly and explained work required. Would use again if required.
October 2022 by gillian burton
Stewart and Young installed my new washing machine swiftly when other suppliers were quoting a week later for installation.The removal of the old machine and installation of the new was carried out very efficiently.I will definitely be using them again in the future!
August 2022 by Linda James
I only bought a cooker gas ring cover this time but l have bought all my white goods here in the 23 years l have lived in the area and would go nowhere else. They are always friendly and helpful. The orders always seem to arrive promptly and they take your old appliance away for free. Can't fault them!
August 2022 by Karen McLeod
Good for your electrical appliances competitive prices and free removal of old appliances included in the price.
June 2022 by Naomi Marriott-Tuft
Recally bad service and advice. My elderly mother wanted to give the local shop business, but they kept her waiting over 6 weeksbefore delivering a nasty cheap electric cooker, Haden. You couldn't see the numbers on the dial, it took ages to warm up. You can purchase them for a little over £100 and she payed over £400!!!. Not a company I would recomend or trust!
