September 2024 by jonathan reed
Lovely
September 2024 by Mahima Zaveri
I ordered a hot chocolate with cream. The barista used the left over hot chocolate milk in the jug to make my hot chocolate, even though I requested fresh milk and hot chocolate. When I asked her to please get a fresh jug and milk to make my drink, she started making faces. She then got another jug from the sink which was not washed. She also made my hot chocolate extremely hot and frothy. It was tasteless and I burnt my tounge. She made it frothy so she could use less milk for the drink. She filled the cup all the way to the top but after the while when the froth settled, it was only half a cup even though I paid £4.50 for this drink. Absolutely disgusted with the service. Horrible experience. Wouldn?t recommend to anyone. Barista?s name was Kasiya or something beginning with the letter K. She was maybe Romanian or Polish.
June 2024 by Paul Fitchett
Not usually a fan of chain-coffee-shops, but I tried their frappe on this visit and as long as you're careful to avoid brain-freeze, they're very nice. Just don't ask how many calories are in that glass!
April 2024 by Chris Thompson
I rushed to get here before 18:30 close (Clearly stated online AND on the door). I arrived at 17:58 and was REFUSED a takeaway coffee by the South Asian staff member. Reason for closing ealy: Because they need half an hour to clean. This was delivered in an abrupt way which made me feel like I was in the wrong. How dare they mislead customers and have the cheek to close 32mins before official hours just so they can get home earlier. When I asked for the manager, he told me they were not in - 'when the cat is away, the mice play'. This man doesn't set the rules, Costa isn't his small family café where he makes up the rules; it's a large corporation with its own established rules, which he must adhere to. I hope he gets fired for his part in Costa losing a loyal customer. I went to Icon coffee down the road and will continue to do so.
March 2024 by Richard Hoy
Wanted to use 30% off food promo but it would not go through the till. Would have walked away but the food was already in the microwave. Table dirty with hair (gross) and old bits of food on it. Probably explains why it only has a '4' hygiene rating.
February 2024 by Diego Smith
First time in yonks I'm using a Costa shop. Very outdated their decor and tables n chairs. Shop has a very "sticky" feel as in sweat n sugar around the area. Coffee not all that.
January 2024 by james
The better out of the two in high StreetAnd close to the park alsoParking: Hit or miss with parking
September 2023 by loubyloulou42
So today I went to this Costa on Hampton Hill high street, I have been before and it hasn?t been too bad. Although always a bit grubby outside. I would like to point out this is the Costa next to the small Sainsbury?s. So today there was a sign on the window ?cash only? which didn?t really matter as there is a cash point next door. As far as I could see the shop only had one customer who was sat inside next to the window. My daughter, Grandson and I had to sit outside as I had my neighbours small dog with us. The outside was really grubby and needed a good clean. Each table which were now empty had a full ashtray on it and needed wiping, the floor was littered with discarded napkins and sugar packets. We sat down as my daughter told me not to make a fuss. After we had finished and my daughter had popped into Sainsbury?s I stuck my head in the door and saw the two female staff chatting to someone that seemed to possibly be a friend ( nothing wrong with that I guess if you have nothing else to do). I wasn?t rude just honest and I said ?hey ladies, it?s a bit grubby outside the tables all have full ashtrays and they all need wiping plus the floor is really bad?. Both members of staff looked at me like I was mad however one of them came outside. Unfortunately she was incredibly sulky and surly , sensing this I said to her ?come on you must be able to see that it?s bad out here , there?s ashtrays full up the tables are bad etc? her reply ? well I?m cleaning it up aren?t I ??? I was so taken aback by her attitude . I then pointed to the dirtiest table and said ?look at that? her reply which was actually quite funny but very rude, now I look back on it . She said ?it?s not us it?s the customers? ??????!! Now the last time I was employed in that field of work it was normal for us to clean up after the customers, it was kind of in the job description. Another thing in the job description was always to be polite. So perhaps Brenda ( I asked her name) could do with a bit more training in the cleaning and customer service department? Also please note that if Brenda had come outside and said something like ?oh dear yes it is a bit grubby sorry about that ? I would not be wasting my time writing this sad, sorry review. Sometimes Brenda sorry is just the best way forward. I won?t be going there again I will go the other one on the high street that is always spotless and where the staff are super friendly and sweet. P.S pictures contain no full ashtrays as Brenda had cleaned them away before I took these pics. If you zoom in you can see the grub on all the tables, the one we sat at was dirty before we sat down ewwww. Not pleasant.
August 2023 by Michael Freed
I came here in the morning to do some work on my laptop with a coffee and sandwich, service was alright, but I was really disappointed when I found out that they don't have proper working Wi-Fi!And when I asked them for napkins they said they don't have ?????
January 2023 by Karen McLeod
Nice coffee
January 2023 by Graysautos
I?ve been to many Costa coffee shops on my travels, but the Hampton Hill ones are the best I?ve been to. They make great coffee and the staff are SO nice, especially Honey and Rose. these girls treat the customers like family. Good banter and great coffee, what more could one want? Keep it up guys!
December 2022 by Google user
My favourite of all, best frappes going and always a cute note from the staff with my order
December 2022 by Ria A
My favourite of all, best frappes going and always a cute note from the staff with my order
September 2022 by Q2610IFjohnc
The two Costa coffee shops in Hampton Hill High Street (run by the same staff) make the best Costa coffees of all the Costa coffee shops I've visited in this area, and all the baristas are really friendly, helpful and very hard-working! I regularly visit these Costas (especially the one next to Tesco) and always receive excellent friendly service! The Costa next to Tesco is nice and quiet to sit in inside and outside, as it is set back quite a way from the road and always has plenty of seating available inside, which is also nice and cool on a hot summer day!
September 2022 by E-woods55
The staff are so hard working and efficient especially when Yasmin and Rosie are working they are absolutely brilliant they make the best coffee I?ve been a regular for years and always look forward to coffee see them working, hands down best flat whites from them.
