September 2025 by Sofia Elliot
Good gym overall however contracts not always specify important details and I?ve been trying to reach them to cancel my contract as I?ve moved countries and they are not responding and still charging me. Scam.
September 2025 by Eternal God
I went and asked for the prices. It must be great for the facilities it has.
September 2025 by Julia Ayzenberg
I just want to say that Bahar is a great trainer at Virgin. She helped me a lot. She is very detailed oriented and has a lot of knowledge. She is very fun to train with and you can really see results! Always comes up with new routines and guides throughout all exercises. I highly recommend her to anyone who is interested to increase his or her fitness level and improve the body and also health in general and just become stronger and healthier!!!
August 2025 by Ema Arvati
The gym is modern, new machines were added some years ago and the staff is helpful. One of the ladies in the changing rooms is always friendly and proactive. The feedback that is left on the app tends to be addressed promptly.
August 2025 by Hamid Qandahari
Outstanding and truly amazing place to enjoy and have a wonderful time
August 2025 by Philip Banjo
Solid...one
March 2024 by Matt
This is by no means one of the good virgins, not even close but the reason for the low review is the price - an unbelievable £110 a month now! Virgin are getting way too big for their boots and this price is absolutely obscene for the gym here.
March 2024 by natalia zarela
I love it I wish they still sold the hot chocolate for free tho ?but over all it is a really good place to exercise ? ???? ???????? ??????????????????
March 2024 by DRS 1472
Perfunctory, dirty changing rooms and impolite clientele.Would have been 1-star were it not for the efforts of a superstar employee called Mo who tries to make everyone's life better.
February 2024 by Shirin Shojaei
Staffs are not caring and they scam u and they will make your bill double when its time to pay ????
February 2024 by Sita Dori
The club had better days but looks like there is light at the end of the tunnel now! Thanks to Fabs for being so proactive and acting promptly when necessary. We finally have a shower seat!
February 2024 by Jack Evans
New refurb is great, makes a mega difference
February 2024 by Erin Abraham
I was very shocked by the poor condition of this gym, especially in comparison to the other Virgin Actives in London. Particularly the state of the toilets and changing rooms which were immensely dirty and neglected. I would say this branch of Virgin Active is very damaging to the general reputation of Virgin Active in London, which in my experience has been really good.
January 2024 by J D
I dont know what couple of lady receptionists get paid for. They mostly just look at phones and dont even look up when there is customer. The cleaners are the most friendly people. Gym floor is good. Toilet areas are not.
January 2024 by LovexCookies2793
I was apart of this gym but left due to the racism and downright rudeness in this club. First of all there?s a woman in this gym that goes around harassing people of Afro-Caribbean descent. She tries to be buddy buddy but instead goes around causing problems. This woman would not leave me alone when I was working out. I even ignored her and she would begin copying my workout routines. I changed the times I would go to the gym but to no avail. I had to report her to the gym manager (who did nothing). I even got attacked by someone (to this day I have no clue who it was) whilst I was exercising on the treadmill. Someone threw a medicine ball at my head from the balcony above. It knocked me unconscious and I had the worst concussion of my life plus a migraine as well. I couldn?t work or remember anything for months. It still affects me to this day. This club doesn?t care about Afro-Caribbean people at all! DONT GO THERE IF YOU FIT THE DESCRIPTION!!! THEY ONLY WANT PEOPLE THE SAME COLOUR AS A PAPERBAG OR LIGHTER. And even then good luck to you. The harassment and discrimination I faced. Plus the ableism as well. And it costs £120 per month now??? You?re better off going to PureGym or Gymbox or David Lloyd?s. At least they listen and are proactive. I had to leave the area as well cause this woman decided to stalk me as well. ABSOLUTELY CRAZY PEOPLE IN THERE!
