February 2024 by Jan Friend
Recently bought a TV from this store. From initial email enquiry to help loading the item into my car, the team were a real pleasure to deal with. You can buy with confidence when you shop at Richer Sounds.
February 2024 by Jack L
I don?t post many reviews but I feel compelled to say how good an experience it is to deal with the people at Richer Sounds Swiss Cottage.They bent over backwards to get me a great deal on a system. Nothing is too much trouble for them. The customer service and attention to detail is absolutely amazing and rare nowadays.I wouldn?t go anywhere else for tech equipment.
February 2024 by David
Bought a Sony 4k DVD player here a couple of months back, which wasn't in stock but they got one to the branch for me to collect within 24hrs (which was the most convenient option for me). The nicest people and the best service. Sadly, this is becoming rarer and rarer.Thank you guys!(And so far, the 4k Casablanca disc I bought looks the best, running at 75 mbps. Beat that Netflix!)
February 2024 by Jerzy Holubowicz
Absolutely the best around. Filip and and team mega knowledgeable and always there to help
January 2024 by Nick Welland
I had a great experience at Richer Sounds, Ionut took the time to make sure I had everything I needed, answered all my questions etc.
December 2023 by Ivan Kytka
Received great advice on my future purchase. Staff really helpful, brilliantly informed and always ready to share its knowledge.
October 2023 by Ismahen
"I had a fantastic experience at Richer Sounds, Omar and Suresh. The store manager was incredibly nice and helpful, which made my visit truly enjoyable. The selection of products and the level of service exceeded my expectations. I highly recommend this store for all your audio and electronics needs. A big thumbs up!"
August 2023 by Dara
Good service, but sold faulty JBL earphones. I spent £50 (not cheap!) and one ear bud stopped working after two weeks (not of my doing). You?d hope to sell a decent product.
August 2023 by J R
Had a great experience at this store. I got exactly the sound bar I was looking for, and Suresh and Andre we really friendly and professional. Would definitely recommend.
April 2023 by Nigel Hobden
Probably the best company these days for audio visual kit, very helpful in all areas, truly great service from start to finish, recommend them anyday, bought from the company for 20+ years.
January 2023 by Mary C
Purchased a TV. The sales staff were all fabulous; they reserved the TV for a few days as I didn't live nearby...They replied to my emails and calls promptly. A very easy transaction. Thanks.
January 2023 by Su
Was really helpful, setting my parents up with Chromecast and teaching them how to stream their paywall-protected videos. Didn't tell them they needed a brand new TV, so a good value and very successful solution. Many thanks.
January 2023 by Sarah Green
Great little store, staff super friendly and helpful on the phone and in store. I?ve had a couple of great products that i needed advice on, was not oversold, and definitely really good prices (I checked around). Will always come back here.
December 2022 by Iliya Tsekov
I recently had a problem with a receiver that I purchased second-hand and was in need of an inspection check. The customer service was top-notch from the moment I brought it in. The technician was knowledgeable and efficient. He was able to diagnose the issue with my equipment. Would highly recommend them for anyone having issues with receivers.
October 2022 by Henry Hugon
Great service, knowledgeable staff and the ability to test speakers in a dedicated ?demo room? in the back. Highly recommended.
