January 2024 by Tony Yao?
Some of their staffs are great, but some of their staffs just can?t do their job properly every
January 2024 by Witold Wrobel
Pretty bad place, the food is cold and seems to be prepared 30 min before, do not recommend,
January 2024 by Sam Cheung
I've had a hankering for KFC in Hammersmith twice in the last 6 months. Both times, the "restaurant" is obviously understaffed: one till open, tables dirty and trays uncleared. Today, I ordered a three piece chicken meal. Only when I sat down to eat did I find three drumsticks. When I complained the server said that other pieces were going to take 40 minutes and I was offered nothing else in compensation. Terrible service. Will not be returning.
December 2023 by Michelle Lepherd
Ordered 6 pieces of chicken and got 6 drumsticks. Utterly
December 2023 by Adrian Slater
I went to bought bucket for 1, was told wait 5 minutes ok with for order, was give drink was half full I mad comment they said it a large cup but order is regular. standing waiting saw one of the lady workers put their hands inside bin the started touching food box and lids for buckets, then she went get my meal, I said need wash her hands, but she didn't she went behind heater warms talking about me in different language plus not even a manger came see what my problem was. No one else came get my meal so after in total waiting time 15 minutes odd, I asked for refund and left drink was given. think this KFC should be looked into by food safety and people keep eye on staff cleanliness.
December 2023 by Albert Csercsák
First of all, I thought this place was closed, I even asked if they open, I dont know why this wasn?t a redflag for me. It was too late when we realized how disgusting this place is, I already ordered. On top of that my girlfriend told me look, they have like 8-10kilograms of already fried chickens and thats what they was heating up again. I hope I dont get sick tomorrow because thats our first time in London ??I just dont believe how KFC can let this place to run.
December 2023 by Rouben Lambri
The worst, ppr hygiene standards, look at the tables-awful music, poor service. This has to rank as one of the worst eat in KFCs in London.
December 2023 by M Fortuna
Expecting diarrhea after eating there?filthy place, owful food, disorganised staff.
December 2023 by H B
Yeah the atmosphere here is so grim that you could even contract depression. Food is mid.
October 2023 by Charlie Fleming
Staff uniform and hygiene looked greasy and the dining area messy. Not unusual for a KFC but this one is if an even lower standard. Has the franchisee given up and just focusing on Taco Bell now?
October 2023 by Inside Out
Its a KFC, not much more can be said about it when it comes to the food.There's loads of seating which is great but it's pretty run down and the toilets were
October 2023 by john kehoe
Food was OK at least hot! Quick service happy with wheelchair access to toilet.
September 2023 by SHAIKH ADNAN HUSSAIN
The staff and service is really bad. They never pick up the phone and then they deliver the wrong order. Their food is not ?Halal? despite what ever false information someone on their site has mentioned. Its the only and one of the worst KFC restaurants i have ordered from.
August 2023 by Andy Wong
One of the most depressing places in Hammersmith. The quality of the food is shocking and when some customers leave their trays behind, they aren?t cleared away immediately.The service is also rather poor; one time I wasn?t informed that the ice was out and they just proceeded to give me a warm Pepsi Max and wouldn?t let me change my drink to a bottle of still water.I wouldn?t want to go back unless it was at least refurbished.
August 2023 by Niklas Preisig
I have to say in advance that I am actually someone who likes to give good reviews, but here nothing could be glossed over.Maybe we were in the wrong place at the wrong time, but I will never forget this visit.We were there on the first of August around 7 PM and the first thing you notice when you walk in is rubbish on the mat in the entrance area and this continued the further you entered the shop.Rubbish on many tables, overflowing bins, dirt in the corners, stains on the floor, the toilets were a nightmare and even behind the counter was a mess.There were piles of packages stacked crookedly everywhere, some of them tipped over, bags torn open, overworked, listless staff who also forgot some things when we ordered.And all that can almost not matter, you don't go to KFC for the ambience, but for the food and even the food was just disappointing.As mentioned, parts of our order were forgotten or not taken, the fries were almost still raw, the Original Recipe Chicken Pieces were dry and thus probably already older.Then, the real reason we went to KFC in the first place was the newly advertised teriyaki burger without teriyaki sauce, but just dry meat, on stodgy bread with dry, bitter lettuce.That was the first time I didn't finish my meal at KFC, the last time I visited this branch and I don't know when I'll be hungry for chicken again next time.And I could actually finish my review now, but I would like to make one last comment.As I said, we were at KFC Hammersmith around 7 PM, the branch is open until 10 PM according to Google Maps and we wanted to sit in the dining area.They locked us and other guests in the dining area without comment and if you read through older reviews of this branch, this was apparently not the first time!In order for us to get out, we had to push up dirty old roller doors by ourselves and only then could we leave the shop, I still can't believe it in hindsight.But as already written in other reviews by other customers, these criticisms are not perceived by KFC and so I can only advise other customers to avoid this branch and either eat somewhere else or just nothing at all.Long story short, sadly this is quite simply the worst KFC branch that I ever experienced.
