October 2023 by Ortensia Fioravanti
This is a complaint for the manager and general management of Iceland supermarket: I have know Yudit for many years, she is the casheer at Iceland and she is my favourite because she is professional, kind and always has a smile. The other day Yudit was the only casheer in the supermarket and I think her manager has a terrible attitude because I heard her speak to Yudit in a very rude and demanding manner, asking her to do things without saying please or thank you. Also, there is only one till and this becomes chaotic and not efficient when there are a lot of people.
August 2023 by Khadeem Smith
Considering how busy the store must be after 5 my order was completed and handed over to the Uber Eats courier quite quickly and the shopper showed great attention to detail.
July 2023 by Ines Vadius (PoemRoseGirl_)
I ordered grocerys from Iceland on Uber eats and I didn't even receive my full order I tried to get a hold of customer support on Uber eats it's a nightmare. Personally I don't think I'll be shopping with Iceland online again
July 2023 by Wamy ?Ree-Ree? Orishay
Has most of the products that I need, nice friendly staff. If your shop is over £25, your shopping will be delivered free of charge to your front door providing you can book relevant date and time slots. Pompous little woman(supposed manager) racially profiled a family member due to her needing to return a item to buy something else yet this brown haired woman threatened my cousin and screamed for staff to lock the doors even though my family member was trying to explain that her staff member had given her too much change so she was trying to return the added £2 discrepancy where upon the manager blurted out that a..."Blick woman used to walk round the store with her whilst shop lifting" We have taken out a official/ formal complaint with *Resolver*.
June 2023 by Ome Oma
Has most of the products that I need, nice friendly staff. If your shop is over £25, your shopping will be delivered free of charge to your front door providing you can book relevant date and time slots. Pompous little woman(supposed manager) racially profiled a family member due to her needing to return a item to buy something else yet this brown haired woman threatened my cousin and screamed for staff to lock the doors even though my family member was trying to explain that her staff member had given her too much change so she was trying to return the added £2 discrepancy where upon the manager blurted out that a..."Blick woman used to walk round the store with her whilst shop lifting" We have taken out a official/ formal complaint with *Resolver*.
June 2023 by Di SM
Couslnt find spring Rolls-Royce and cashier went to get it for me :)))
June 2023 by Omnia
One of my favourite shop
May 2023 by Denise Solomon
It took the que to be so long before getting another cashier to deal with everyone
February 2023 by Sarah Goodman
Love icelands some great freezer goodies the. X
January 2023 by Belinda & Gavin Banger
Queue of people and one cashier on. Another member of staff happily talking to security guard and laughing.
October 2022 by Ann Presley
I've shopped @Iceland for year's always found Iceland very good value but I'm finding it's putting up price's and I have to shop around more now, having said that, Iceland are helping pensioner's ,very much appreciated,
October 2022 by Canan Cam
Great service in store tidy and full and pleasant team and manager went above and beyond with service thank you so much for this branch
October 2022 by CHARLIE COUTTS
The staff here are all a credit to the Iceland organisation, my favourite supermarket in Hammersmith....give them all a payrise!.
October 2022 by Maryomaa II
The best supermarket. I shop and they happily deliver to me.
September 2022 by Aleksander Berger
I asked asst for walls sausages frozen that you can do in microwave said they did not do i brought fro. Here b4 was told NOalso North end road have not got eitherAlso cola cslippio none for ages