October 2023 by Alex Mladenov
Very very disappointed! The only one great costumer service I have received is from Margarita. I had the worst experience in my life on the counter. No information given to me about a deposit , no prefissonal approach, no attention! Just usless! It's very bad to have a central bank ans to receive this kind of approach. I am very disappointed!
October 2023 by Mark Duque
5 star treatment from Margarita today who was polite, informative and seemed to multitask with ease. Thank for your advice and your wonderful help Margarita and team.
October 2023 by Meisam Jafarbeglou
Many thanak to ageeta, professional and frindly ?
September 2023 by Marwan Yaghi
Thank you all in such incredible team and service, i opened a bank account in less than 20 mins.Particularly Geata the manager.
June 2023 by carole davids
The manager is great. She just needs a better team around her who want to work.
May 2023 by Google user
The manager is great. She just needs a better team around her who want to work.
April 2023 by Tess Daniel
Rude, unhelpful and condescending staff.Do not want to help customersAvoid this branch at all costs
October 2022 by Nazar Trysh
Have an horrible experience today.both silly advisors don?t know what they doing !!! Random person knows more !Avoid this brunch !!!
June 2022 by Warwick Budd
Staff were nice and helpful and the queue wasn't too long.
April 2022 by Ayman W
I had a very pleasant experience today at this branch due to a individual by the name of Syma I believe, very polite and helpful and sorted out a task of which I previously came in for but was not completed and which left me with a bad taste of this branch due to a rude staff member however Syma sorted this out with ease and made my day due to her joyful and kind polite character
August 2021 by Martin
Received excellent service from Cynthia when I visited this branch to do a large money transfer. She advised me about potential scams and was very concerned about the safety of my money. I felt very reassured about the importance of large money transactions and the way Cynthia and the staff dealt with my transaction was very professional. Thank you :)
September 2020 by Jeniece case
Absolutely abysmal service. I was going to go online to apply for an additional service. I happened to be walking past the branch so went in to inquire. They put me off from applying for what I wanted online and told me it would benefit me to come in for an appointment so that they could help me. I had to wait 3 weeks due to my busy schedule but finally booked in. 23 minutes prior to my appointment I missed a phone call from them. I was 5 mins away. I was told that the person conducting the appointment was off that day and there was no one else that could help. They offered to book me in else where. What an actual joke. I should have just stuck to my online plans. The branch comes to a standstill because someone does not turn up for work. I was fuming. Very inconvenient
March 2019 by Joseph Branscombe
Lucian Gogioman provided my partner and I with the most outstanding service with our Mortgage. We were both first time buyers and Lucian explained the whole process extremely clearly. We really recommend Lucian and Halifax.
March 2019 by A W
Absolutely unhelpful staff . I withdraw some cash from the branch when I went outside i was robbed exactly outside the branch . I went in and tried asking for help and the ladies were absolutely unhelpful and telling me to wait the queue. They didnâ??t even offer calling the police. After reporting to the police they delayed the case due to never having anyone available to check the cctv, at the end police had to request from the council. I felt violated as one of the cashier lady tried being sarcastic and saying thatâ??s so unusual what happened to me and made feel like i am lying. She had no sympathy whatsoever. I wouldnâ??t be surprised if someone from the branch has something to do with my case as the money was in envelope and the thief knew exactly that the money was in the bag... the only help i got was for the police . Bank staff was useless, now i avoid going to this branch!
September 2018 by Adrian Bilaszewski
Slow service
