June 2025 by k B
got a simple order wrong pos
April 2025 by Arqum Ali
I had an amazing experience with customer service, thanks to Israa! From the moment I reached out, she was professional, friendly, and incredibly helpful. She responded quickly, listened carefully to my concerns, went above and beyond to resolve my issue.
What stood out the most was Israa?s attention to detail and genuine willingness to help. She didn?t just provide a generic response?she personalized her approach, making me feel truly valued as a customer. She was knowledgeable, patient, and took the time to ensure all my questions were answered thoroughly about my concerns
It?s rare to come across such exceptional customer service, and I truly appreciate the effort Israa put into making sure I had a positive experience. Thank you, Israa, for your outstanding support!
December 2024 by Ahbab Ullah
I understand 16:30 is almost time to close but please keep the food warm the same way you would for morning customers. Otherwise greggs is one of my fav
November 2024 by British Cabbage Association
£4.95 lunch good value for money
November 2024 by roxann rozario
Budget friendly and good hot and warm food
October 2024 by Nadia
Kinga she?s the best and the service its top. it?s always great! Food and drinks are the best made!
October 2024 by Hanson K.
My first sausage roll in England! Of course it had to be Greggs. I was pleasantly surprised by the amount of filling for the price! If I were a Londoner I'd be inhaling at least one a day. A bit salty, but hey, when in Rome...
February 2024 by Melanie Rodriguez
Let's try something else before you end up here.My wife is a big fan of Gregg's, probably because it's nostalgic for her. Unfortunately, for me, this was a horrible morning snack experience.I ordered what my wife recommended which was the sausage roll and seemed to be one of the only things I thought I would enjoy from their menu. Unfortunately, I was less than pleased with the sausage roll. Not only was it excessively greasy, but when I bit into it, I felt that the entire thing was undercooked. The roll felt much too doughy and the sausage was cool to the touch and definitely not cooked long enough. It was an extremely unpleasant snack and I don't think I'll ever go again.
February 2024 by Niki Achanov
I ordered the "breakfast deal" and paid more (£4.50) for just bagel with sausage and capuchino. Verry disappointed and will not visit this store anymore!
October 2023 by Jonathan Cooper (Michael Charles)
I think there is something wrong with this Greggs. I bought a tuna baguette and eating it I felt something didn?t taste right but I thought it might be the red onion they used. 6hr later I was violently sick with an awful upset stomach. Wish I?d used my gut feeling and not eaten it. Either the tuna was off or the mayo. Perhaps they?re not keeping fridge on or it was a left over baguette from previous day. Greggs - never again.
July 2023 by Aaron Melvin
Worst greggs in west london opening times are hit and miss staff seem more interested hanging out the back then serving queues are always long i could go on
July 2023 by Lucija Kuster
Very kind staff
July 2023 by Noory333
There was a dead fly on my doughnut and they refused to give me a refund, the doughnut was dry and stale too
July 2023 by Seamus Jeamus
Closed!
July 2023 by rich lucas
Queued for over ten minutes to be told there would be a 20 minute wait for a pasty, the staple of what Greggs built its trade on. Four people behind the counter but only one was serving the queue which was trailing out of the door. The other three were all concentrating on packing up orders for Deliveroo JustEat etc. Obvious where your priorities are Greggs and that isn?t with the poor sods queueing at your counter :( A zero star rating would be more appropriate