September 2023 by susan williamson
I went into the Hammersmith EE shop today to sort out an issue with my phone, And I was assisted by Bogdan he was very friendly and extremely helpful.He spent a lot of time with me sorting out my old phone. In the end, I ended up getting a new phone.And he got me the best deal very much appreciated.
August 2023 by Gareth Sloan
5 star customer service cheers Ilhan
June 2023 by Google user
I loved getting shown a seat and then the next 2 free workers served someone who walked in after me.\\n\\n1 star well deserved
June 2023 by Michele Mezzabellezza
Very veryvery bad, unsympathetic and listless staff, they even make fun of customers, no one has a batch number, I asked to speak to a manager but apparently he was not available, I do not recommend
June 2023 by Yamil Dutra
Do not trust this company!! They change their policies without taking into account old contracts they have with their clients!!
March 2023 by Sipan Ipekyuz
The staff were helpful but work very slowly.
January 2023 by Gwen Watkins
Was helped by a very efficient young man called Khalid. He was helpful, patient, polite & resolved my problem quickly.
October 2022 by Jonny Lockwood
I've been a EE customer for a while now and the call centre has always been amazing. Last week, when I needed to discuss / purchase mobile broadband I went to your Hammersmith branch, where I was assisted by Bogdan [hope I've spelt that correctly]. No only did I turn up just when they were about to close, but he stayed late, was charm itself, incredibly knowledgeable, and hands-down The Best customer consultant I have had the pleasure to deal with, in years, in retail. He is a massive asset to your organisation. Standing ovation from me. Jonny Lockwood.
October 2022 by Fidaim Meziu
great experience, welcoming and very helpful staff ?
August 2022 by Daniel shorrocks
I am an EE customer and like the network but this store always seems under staffed and over worked, just not enough people in the store to help with regular long waits whenever I?ve gone in and lots of customers giving up and walking out. A shame because otherwise the staff are friendly and trying their best.
February 2022 by Louisa Brolly
The girl there who served me was very thorough and wrote everything down in a clear, concise manner with beautiful handwriting.
January 2022 by Herbie (Clubsport357)
Went to get the galaxy s21 deal with the £650 trade in offer and was turned away...I used to work in phone sales and this store uses a trick to sell high demand phones to customers who would bring in the most sales commission to the store.Almost all deals available online is available in store but they will tell you its not ....old phones4u trick ?Must say this isn't the staffs fault, it's the way their management pushes their targets.
January 2022 by Mark T
Shout out to Deepti, she was fantastic and sorted me a new deal. Fancy new Google Pixel 6!
August 2021 by Hirbod Pirnia (Clubsport357)
Went to get the galaxy s21 deal with the £650 trade in offer and was turned away...I used to work in phone sales and this store uses a trick to sell high demand phones to customers who would bring in the most sales commission to the store.Almost all deals available online is available in store but they will tell you its not ....old phones4u trick ?Must say this isn't the staffs fault, it's the way their management pushes their targets.
August 2021 by Miguel A
The staff in the store was very kind and helpful specially the Assistant Manager Deepti! Thanks for the great customer service and the attention received, this will be my fav EE store for now on :)
