June 2023 by Google user
Very rude ladies in the shop. I went in interested in hats for ladies. I asked if they were UV and one of the ladies the one wearing glass said no only glass are UV never seen hats UV. I said I have and she said no. This lady is scaring customers and intimidating her colleague to do the same. Will never go in this branch with this rude lady in there serving.
February 2023 by Sophie Eshete
Very rude customer service from the older woman with brown curly hair. Unbelievably rude and just horrible customer service. Shouldn?t be working with customers! Wont be coming here ever again.
May 2022 by Tina Joulakh
I just received the most wonderful customer service in a long time by two gracious ladies. They took extra care in wrapping up the gift I bought, and explained throughly there card scheme. Extremely pleasant ?
May 2022 by Kathryn Gaunt
Been in here several times and just find the staff so rude and unhelpful. Was left for 5 mins at the till before the person looked up and then she just held her hand out for me to pass the items. After signs all round the shop said all jewellery had 30% off they said this item did it. Was very annoyed and just walked out of the shop.Also on another visit when buying a scarf I asked if there was a matching hat and or gloves (not a silly question in my opinion) she laughed at me and in a derisive manner said no of course not.I will NOT be returning** EDIT **Thank you for your message back but given that so many reviews have said the same thing and your messages are exactly the same, clearly nothing is being done about it
May 2022 by Amy O?loughlin
I visited this shop today and have been in London for 2 days, this was the first time a member of staff from a shop welcomed me as a customer, we chatted for a bit and it was so refreshing, thank you Lolita
February 2022 by Taya Lu
The manager is the rudest woman ever! The jewellery is cheaply made and my Christmas necklace broke within a week. I tried to exchange it and they said it was my fault. Please don?t go here
February 2022 by Lucia Toko
The manager (curly brown hair) is an absolutely vile piece of work. She yells at customers
February 2022 by Laila Petite
Horrible rude staff who mock customers. I heard two of them laughing at a young girl
February 2022 by Cassie Zummer
Cheaply made jewellery and incredibly rude staff
November 2021 by Meme London
(Translated by Google) New Year's work, catch up, girls(Original)????? ??? ????? ???? ??????
July 2021 by barbara tsiatsiani
Unfriendly and very rude
September 2020 by Vivie Goodger
Love this store, Donatella was such a joy!
March 2019 by Reena Meher
I had a very good experience.. good collections of new designs and the staff were polite and helping
March 2019 by M T
Friendly but not enough choice
