August 2023 by Phil Buckley
Massive queues, card machine rejected a printed HMRC cheque
January 2023 by M D
Your ATMs both in and out the branch DO NOT accept deposits and its been like this for over a month. Why on earth would I want to queue for hours for something so simple that can be sorted at the machine. Get them fixed already
November 2022 by Gary James
If I could have given zero stars that would be to much got to be the most unhelpful santander I've ever walked in to all staff and manager needs to be sent on a customer service course because they really don't have a clue a what so ever kind regards
October 2022 by Oscar
Poor customer service and very, very slow.Not Jamila, she's a true star, and probably the only one able to resolve problems
October 2022 by tahir akbar
Hi they very helpful staff at this branch after visiting this branch after very long time as there not many open now my nearest was watney market well done mare st.
August 2022 by Jennifer Gibbon
Excellent, immediate service. Mani went out of his way to be extremely helpful - thank you!
July 2022 by Sallyann Rohleder
Now closed at 3pm so very inconveniencing. Plus the ATM rarely accepts cheques. Santander really need to add this function to their mobile banking! Now considering using a different bank!
July 2022 by Andy Narbrough
I am not reviewing a bank.. it's a bank, ok? It's my bank, and the staff are nice.. that's it
July 2022 by Mujahid Ahmed
Fast and quick service. The moment I walked in a member of staff asked me if I needed anything, and I was directed to the machine to deposit my old £20 notes. Worked flawlessly, a very satisfied customer!
July 2022 by Ann Yaxley
Was in and our in a flash. Small queue but withe the good service went down quickly. Staff very helpful
May 2022 by Benjamin Shodipe
Absolutely awful customer service, service always down from phone asked to go to any branch fill application form and return to them apparently you need an appt. account has been opened just the need to verify I.D and fill application to send to account team. Very disappointed yesterday too server was down horrific queues lack of customer services
January 2022 by Ahmed Saeedi
There always short of stuff had to wait for one and half hour
October 2021 by L M
Had been 'booked' an appointment via the Santander call centre which turned out not to have actually been booked.Lady at the front help desk was very helpful in making sure we would still get seen to for what the original appointment was meant to have been for.Was seen by Hani who was extremely polite, friendly and a very helpful to us.He spent time with us and answered all our questions as well as going the extra mile to explain a few things we had not thought of.
September 2021 by Sherry Morgan
If you're going to close the Santander in Dalston, at least make sure your machines are providing full service. Unable to deposit money ?
August 2021 by Nicky GT
To be fair to the staff they do their best in a bad situation and have to deal with difficult customers unlike other areas.It's the customers that are slow and are not being told of the queue behind them as it isn't Santander's 'way' to tell them to hurry up and go now that you have been served.
