March 2024 by Herminia Mathieu
I went into the store to buy a knee support. They only had one in stock which I bought. The manager and staff were very friendly and helpful. Thank you
February 2024 by Ulker Fatm
I went jd sports in hackney today and harpist helped me to download the jd status app explained so nice and thank you for great customer service. It need to have more staff like her in retail to actually help customers
January 2024 by Rohan Palmer
Brilliant experience
October 2023 by Max Dangelmaier
Cool clothes but no fitting room, that was a bit odd.
October 2023 by Chantell Allen
Don't waste your time mare street JD has nothing maybe the odd bits here and there but
June 2023 by Malkeet Singh
Went to JD store in Mare St today. The staff were very helpful and polite, especially Harprit.
February 2023 by Marge Gee
It does very good at what they do. Staff was a little sleepy and this store could do with a makeover
December 2022 by Fatos Karadag
I came to return a hat which I bought 2 days ago and they didn't accept it saying the tag was off eventhough I still had the receipt ,it was not used but they accused me of using it. A few minutes later another customer came who also didn't have a tag but had a receipt and they accepted their return . Normally the return or exchange policy is 28 days and mine was just 2 days and they didn't accept it .The staff are very rude to the customers and not helpful.
December 2022 by Eva Choudhury
Staff are not helpful. No Wellcome or customer service are rude no even thank you
November 2022 by Roseline Davidson
On Saturday 5th of November 2022 around 4:30pm, my son (12) and I arrived at JD Sports (Hackney central). I wanted to return a hoodie purchased on 16/12/22 at Westfeild. Upon arriving to the till the store manager (Pardip) said she cannot offer any exchange as ot has gone past 14 days.I made reference to the receipt which says refunds cannot be done after 14 days but exchanges or gift cards can be given within 28 days of purchase. She went back to read the recipt again?I cannot believe the manger does not know their refund policy?and started to falsely accuse my son of having worn the hoodie. She said it continuously, yelling at the top of her lungs. The hoodie was unused and still had the tags on. She didn't ask why we were returning the hoodie (it was too small) and just started throwing baseless accusations at my son, who at this point was trembling.She then asked why I didn't return the hoodie within 14 days, which was the policy for returns not exchanges and vouchers. She gave me a condition to either return to westfield or make another purchase to cover the cost of the hoodie.She was yelling again after that and told she me to leave the queue as she had other customers to attend to. This is a very unprofessional way to treat your customers. Being shouted at and wrongfully accusing customers is not a way a proper business should be run.
October 2022 by peter karlblank
J D SPORTS IN THE HACKNEY BRANCH SELL CHEAP CLOTHING OF ALL BRANDS LIKE JUMPERS, TEE-SHIIRTS,
October 2022 by Kb Ahmed
Had a good experience, great customer service
August 2022 by Toni Hendry
Short que but long waiting time. Not particularly helpful staff. Little stock
July 2022 by Kirby
My card was stollen today. This shop allowed 4 purchases to take place. One after the other. Tried phoning as soon as I noticed and noone answers the phone.
July 2022 by Jill bENNARDO
The staff were helpful and friendly.