November 2023 by Tom Collins
These people waste your time. Their website is very clear they can do phone repairs (comes up top on Google), they have prices listed and say they can fix a phone in a day. Once I got into the shop they tried to charge me more than £1000 to fix a broken phone screen. Complete waste of time, go somewhere else.
November 2023 by kevin Sheridan
Just asking for prices on broadband and landline phones, Maria was very helpful.
October 2023 by Paul Dufour
I popped in to discuss changing providers and what bundles they had.The staff were in very helpful and informative. I couldn't have asked for anything more.
October 2023 by Kitty-Kaye Newman
Like most other EE stores I've visited, the staff were quite pleasant and very helpful.
October 2023 by Shoban Shan
One of the biggest mistake was stepping into this store, an absolutely pathetic experience ( services , waiting time , communication) they love to stay behind the doors of staff area.
June 2023 by Nakisma Thomas
5 star rating for Andrea the store manager who took the time to have an appointment with us at 10am this morning.My gran had taken out a contract which didn't suit her (I won't bore you with the details) and in store policy is non refundable. Andrea took into consideration the long time customer history of my gran and also the fact that she obviously didn't understand everything she agreed to.The matter as resolved under under an hour and my gran has been refunded. Excellent use of managerial discretion. She was friendly, professional and listened well.
June 2023 by Junior Raji
Andrea took the time to apply my screen protector even though it was a busy day and a non-priority task. I was also pleasantly greeted upon arrival. Excellent!
June 2023 by mudiwa rumbie
Went for an upgrade today, was served by a young man, Syed? I appreciate how he was supportive, I asked a lot of questions and none of them were a bother for him? love my phone, on the right price plan and wonderful customer service. - thanks a bunch
June 2023 by Ismail Amerat
Very poor experience from the Dalston EE store. The staff member (Diane) either through incompetentance or laziness just didn?t want to help. She went through several different reasons on why she wasn?t able to help. I left the store with her final recommendation that I should cancel my account as no store would be able to assist me with activating my esim.However, I went to a different store and was astonished to find a vastly different experience with the staff member resolving the issue in a few minutes. Avoid the Dalston store.
June 2023 by Paul Leather
Fantastic service, Andrea in particular was extremely helpful and friendly. Got exactly what I needed in double quick time. Thoroughly recommend both Andrea and the shop itself ??????
June 2023 by SG Travel VLOG
Beware of the lady in the photoShe scam me and she doesn?t have product knowledge about EE servicesShe has the worst customer serviceShe is racist as well because I?m Asian don?t help me with the problem that make for meBe carefullyI?m sorry my English is not good and my English is Pathetic
June 2023 by Paul S
Fantastic service, Andrea in particular was extremely helpful and friendly. Got exactly what I needed in double quick time. Thoroughly recommend both Andrea and the shop itself ??????
May 2023 by Dorothy Tague
Nice clean shop good selection friendly people
April 2023 by Michele Beddall
The bloke I saw was very helpful talked me and my hubby though everything was happy to leave with a tablet.
February 2023 by Adam G
I've literally been laughed at by two members of staff because an EE product is faulty and I was asked to bring it back to this store and they'll repair it. Have now spent 1.5 days trying to deal with a product which I've understood is now being recalled. I cannot wait for my contract to end in October so I can leave EE.Do yourselves a favour and NEVER visit this store - their computerised responses as you are standing there face to face are beyond pathetic.
