January 2024 by Emy ?Mykus? Nwosu
The store is always clean and tidy as usual. The staff are very helpful and professional. Finding products in the store is really easy and prices of products are affordable. Only problems are that product variations are limited. I would recommend shopping at Sport Direct but only if you do not mind getting a voucher as refund for your money if you return an unwanted item.
December 2023 by M SILVE
I?ve just bought some Nintendo headset and charger. Only to get to my accommodation, open it and charger has been stolen.I?ve rung 3 times and no answer. I want this money back - I will change rating if you do.Previously I?ve had companies not even return my money for the exact same reason, hence the comment.
November 2023 by Arpita Craker
Great shopping experience wide range of goods economically priced friendly and helpful staff
October 2023 by Abosede S
Staff shop floor presence was Zero, definitely need more staff. No staff to attend to customer, Waited close to 15 mins for someone to check for sizes. Goods were nice but Customer service is Zero
October 2023 by Miles Tigerfox
As always a very large well laid out store.Only down side like most of these stores lack ofstaff when you need to request or pay for items
October 2023 by Robert Rosbotham
Sitting for 20 mins waiting on shoes whilst the manager has a conversation on the stairs shouting all over the store. Not what you?d call customer focused.
September 2023 by Mike Perry
Always so slow to get anything done in all sports direct stores. In there over an hour just to just my daughter an England kit and a pair of shoes.Got home to find the moron on the til had left the security tag on the shirt.Useless.
August 2023 by Salina G
Would give a 0 if I could. A very frustrating experience dealing with an asian lady staff here for a simple case of refund & exchange of 2 items. Barely any staff ever at the till and there was a queue behind us. I get that misunderstandings and mistakes happen and lady probably was tired but damn?..? the way we were dealt with was mad slow, uninterested and dismissive. Had to show and explain the mistake in her calculations which was pretty common sense, even at the end, she didn?t calculate the right amount and since I was running late, I couldn?t be asked talking further. Not shopping here again. Rather drive far and go to decathlon. ?
July 2023 by Sara
Only went in to find some trainers for a child as a present who will outgrow them before he wakes up for breakfast. So just wanted cheap pair and the ones I wanted I was unsure of sizing. No returns here so as he was at school I had to leave it. Such a shame that in 2023, you can't be refunded as the wrong size when there's nothing wrong with them. The shop smells of cheap plastic and as for the staff......so unhelpful rude and uninterested in sales. Will defo not be entering a sports direct store again all cheap garments and rude unhelpful staff. No refunds policy means they will get your money no matter what. Who wants a credit note nowadays unless requested? Can see them going bust soon as so many other decent places now compared to SD
July 2023 by Salina Gurung
Would give a 0 if I could. A very frustrating experience dealing with an asian lady staff here for a simple case of refund & exchange of 2 items. Barely any staff ever at the till and there was a queue behind us. I get that misunderstandings and mistakes happen and lady probably was tired but damn?..? the way we were dealt with was mad slow, uninterested and dismissive. Had to show and explain the mistake in her calculations which was pretty common sense, even at the end, she didn?t calculate the right amount and since I was running late, I couldn?t be asked talking further. Not shopping here again. Rather drive far and go to decathlon. ?
July 2023 by Shu Shu
Very nice service and amazing products
May 2023 by Cliff 83uk
Staff seem to not be bothered. Take ages to go and get shoes, etc they side track to other areas or to stand talking to other members of staff.Till staff just seem moody with no hello, thabk you or have a nice day etc.
February 2023 by Joaquin Patrono
They opened a GAME store inside but they make you go from tilt to tilt in different floors because they don?t know how to opera them, horrible service.Just avoid them
February 2023 by ?????? ??????
I received courteous service there. I left satisfied
November 2022 by Tee Tee
I never knew this shop was there but when I went I got a very nice service, I met a lady think her name was Kisha or Kera I cannot remember but she was very helpful by helping me pick out some tracksuits for my son. I never knew what to buy and she was very kind and patient with me. Sorry I couldn?t remember her name but thank you my son loved both tracksuits ?
