Trying to upgrade my phone. The 02 website is unusable, so I went to the store direct. Which was a waste of time. Stood around like a plumb, zero staff, zero customer service, ended up walking out
July 2025
I just wanted to say 02 staff at the O2 stadium is amazing. Always helpful, making sure i get the best service, extremely kind. I only go to that store.
Come by O2 Shop at The O2 London to discover fantastic mobile phone deals on top brands like Apple and Samsung, with SIM contracts designed to match your needs. Priority members enjoy special perks, including early access to gig tickets, offers from well-loved high street brands, and prize draws. Our friendly team is available to help you choose the right tech and set up your new device. Stop by for deals on the latest devices.
