March 2024 by Caitlin Lohan
The reason shelves are empty in this store is because it is targeted by organised shoplifters, who ransack the store multiple times daily. The staff are required to empty the shelves to prevent more stock loss and customers have to ask for their products.The colleagues are unfortunately the victims here as they are being provided with no support from Boots - despite being the country?s biggest health and beauty retailer, they cannot (or will not) supply this store with a security guard (as they want to save money). Consequently, they are willingly putting their own staff on the front line to deal with these often violent thieves.Boots are rinsing the small amount of profit they gain from this store, in return for their underpaid and understaffed workers to deal with physical harm that these thieves threaten. This store will, unfortunately, most likely close this year due to this problem; unless Boots decide to start properly protecting their staff and customers.
February 2024 by Joanna
Very poorly stocked, it?s very rare that they have what I need, many empty shelves. Whoever stocks this branch should be sacked.
February 2024 by Talitha M
staff are rude. one staff member tried to give me his number, another was dismissive and rude when i just asked where a product was. much better going to superdrug as they have everything, just cheaper
February 2024 by Paul Rogers
The staff here are lovely, really helpful. Although it's a tired old store which often doesn't have exactly what I want, it's a great location for click-and-collect.
December 2023 by Michael Bailey
Rude staff, unpleasant
November 2023 by Simon Lebas
The cashier lady didn't even looked or tamked to me when I had to pay, she just kept talking to her colleague
October 2023 by Christian
Ordered a newborn product online via deliveroo and they sent this tampered box, how can we trust and give pur little baby a product under this condition? I won't try to buy anything from this place again.
August 2023 by Kia Jaydine
experience really good customer service by a employee named Paula, she was very interactive when serving me. Left with a smile on my face, a good way to start my day!this was on 31/07/2023
August 2023 by k j
experience really good customer service by a employee named Paula, she was very interactive when serving me. Left with a smile on my face, a good way to start my day!this was on 31/07/2023
June 2023 by Jenny D
Compelled to write a review about James. Great customer service ! Super friendly and helpful. Gave me a makeup wipe without prompt. No one in Superdrug assisted me.
May 2023 by Jenny Dam
Compelled to write a review about James. Great customer service ! Super friendly and helpful. Gave me a makeup wipe without prompt. No one in Superdrug assisted me.
April 2023 by Ashleigh Lillechurch
Small store but a surprising amount of goods packed into it. No in-store pharmacy though.
December 2022 by Ray G
Rude staff. Just push me to make her way. The lady at the till seems like she doesn't want to sell product to me.
December 2022 by W Wan
This little Boots near Cutty Sark DLR station has no pharmacy service but has a good selection of sandwich meal deals, health, beauty and baby products.The staff are friendly.
May 2022 by Nana Owusu
Massive shop, they got almost everything apart from clothes. The staff at the perfume section were good and helpful.