August 2025 by Mohammed Ali
Staff is very good ? and helpful ? wonderful customer service and friendly staff and atmosphere ?
February 2025 by A T
Service is topnotch!!
January 2025 by Khurram Butt
Spoke to Vimal today from greenford branch who was brilliant and put me on ease instantly in such a stressful situation. She answered my query and helped me with few other issues too. She should be appreciated for all her hardwork and help train other colleagues.?
November 2024 by Graham Willson
Used this bank for a few years now,always very polite,helpful,welcoming with a smile,I wouldn?t use another bank,well done ,top marks
November 2024 by Micha?
I had an extremely unpleasant experience. I faced blatant racism from an Indian employee at your facility. When I told him I was Polish, he sneered, calling me just another ?Pollack? and said there are too many of us here, and we should get out as soon as possible.
September 2024 by Ororo Pororo
Unhelpful, hostile lady.
August 2024 by Lindsay Merritt
Never had an issue with them...always helpful and friendly
July 2024 by hunny bobby
I was with my father today and we go to deposit money in our business account as we are with TSB log time . All of us had our personal and business accounts with TSB, but the staff of the TSB is not trained at all. Unfortunately there is no other branch of TSB near me otherwise I won?t come to Greenford branch. I was tolerating this but this time it beyond the limits, They won?t welcome you the way they treat you is unacceptable, we are the customers and if we leave you how you run your banks. You never see someone sitting there to serve the customers, you have to wait and wait and wait for them to serve you. You can?t tell that it?s a bank , it?s like a picnic spot for them you see them talk and ignoring the customers. There are only 2 boys and 3 girls who always see confused and make mistakes while depositing the money. If you ask anything they were not able to tell u or explain you anything. There is 2 money counting machines and 1 is from last 2 years not been working and they took the money to the side to count and you don?t know what?s happening and every single time they do mistake in counting and giving you figures and when you try to rectify them they been rude to you and not even bother to say sorry or accept there mistake?. And even threat the customers and say you can?t say us anything. TSB management should take some serious action regarding this matter, because there are a number of people who have this issue but majority of them is old age and not good in tech system?. Please try to train your staff or keep an eye on their actions ?
May 2024 by Adeel Chaudhry
Nasty people
October 2023 by Mehraj-on-60fps
Mr Fareed gave us excellent customer service also helped us with many problems and questions.
October 2023 by Favour Onuoha
Excellent service
September 2023 by Thomas O'Brien
Fantastic, staff are so helpful and knowledgeable
August 2023 by Shaun Griffiths
Worse branch ever always no staff to help you I'm disabled & can't stand for to long but this branch doesn't care about customers wellbeing, try avoid [Greenford] branch the staff have to much attitude.
August 2023 by Janielle Williams
Staff are always helpful and friendly
May 2023 by Angel S Buttler
Spoke with a very helpful gentleman
