February 2024 by Albanian Superior Shqipëtari
Terrable service, there was only automatic self service, I had full trolly with food I spend 1 hrs trying to pay for my good. Thus is ridiculous.
February 2024 by Amardeep Singh
they closed 11:20 ,,timings are wrong
January 2024 by Arturs Dobrecovs
It has taken them 7 months to finally advertise their "temporary" reduced opening hours, after many complaints on here, to staff, and to corporate support.7 months for them to stop lying about being open until midnight.
December 2023 by Maria Doyle
Self service check out& friendly staff
December 2023 by MB BIllones
Have to wait for a while though the que were not that long because of lack of staff. Very confusing prices for consumers and be careful spending here as you would get over priced. Staff are not helpful enough when you seem lost or looking for something. Manager was generous when I was short a few pennies as the prices were tag wrongly.
December 2023 by Sigrida Litinskaite
Always stinky around ? Customer service been a rubbish for ages as I know this shop for 14 years. Today was the last drop in the glass, when the security who ?knows the law? and running behind the customers and waisting their times, including ours to show bags and receipts because gate beeps whenever you cross them with security patches on items. Change the staff including security who is rude and aggressive and make sure who actutally knows the law. And sort out security gates or patches on items. Glad I?m switching to Ocado ??
December 2023 by Krzysztof Szczot
Closed at 11:50 should be open till 12
November 2023 by katty
NO STRAWBERRY LACES FOT A WEEK AND NO RAINBOW BELTS IM ACTUALLY SO ANGRY
October 2023 by Karolina Marszelewska
If I could I would give 0 starts! Absolutely appalling behaviour and poor customer service from the staff, especially the shift leader Gerta who is beyond rude and kicked us out the shop when we were trying to discuss a matter with her. She needs to be taught some manners.Would not recommend this store!
October 2023 by Sofia Mazmanidou
Absolutely disgusting customer service, it?s as though they are being held hostage and do not want to help or work. One staff member in particular, Gerta or Greta was so disrespectful and unprofessional as I was observing the way she was speaking to her own colleagues as well as other customers. She had a disgusting attitude and if I ever needed help, I would never approach her. The store manager needs to reconsider his employees as it is clear from other reviews on here that the store has customer service issues.
October 2023 by Tony Evans
very good store
October 2023 by Mark Lindsay
Looked at the opening times on Google maps, arrived at 11:45pm it was closed!! Not a soul to be seen, even though it says it?s open until midnight next to the door.
August 2023 by MOHAMMED HUSSAIN
Front of shop sign says open until midnight but closed at 11.10 when I went...this tesco is probably on its way out as hardly any customers when I've been compared to it's former glory days...most things overpriced compared to main tesco.
August 2023 by Nilani R J
Poor customer service, rubbish attitude. Needs a change of staff and management.
July 2023 by Joseph Whitehall
Its like its short on staff or something. Elderly people with baskets filled up to the top with items are lining up where the cigarettes and the lottery tickets are, leaving a cue behind which is reaching the moving doors of the store which is extremely annoying! You want a pack of cigarettes, you need to wait half an hour cause there are 3 people in front of you with baskets filled up to the top with different items and it gets even "better" when their kids are running around the cue without control. People with baskets should use the checkouts or self-checkouts inside the store and leave the cigarettes area free for people who wanna buy cigarettes. It seems like the system this store is using don't work and they need to do something about it. I've witnessed a woman around 60 year old paid for two items with coins of 1p and 2p. There was a cue of 10 people behind her and it took forever to count them. Also people are using discount cards there but they should be using them inside the store where checkouts are but they're often not working. Never been in such annoying store. Its a total chaos and people get frustrated waiting for pack of cigarettes or a lottery ticket on the cue for half an hour or even more! This is NOT the place to scan and buy cheese, tomatoes, cucumbers, milk, etc. They need to fix this issue!
