August 2025 by Sara Hutanu
Had a great experience today. Damian was incredibly kind and helped me a lot with finding a suitable flea treatment for my dog. Thank you for creating such a warm atmosphere.
August 2025 by Dhananjaya Bandara
Good place for all pet owners
August 2025 by Missa Lee
Such lovely staff. Almost all you need for pets is there.
August 2025 by Xhoo 2020
They always have what we need. Staff polite anc friendly. Good opening hours... Sometimes nightmare to drive in due to traffick but i suggest early opening hours... online stock avaliable
July 2025 by Aneta
Lots of to choose. Thank you ?
July 2025 by Christopher Roberts
A pet shop! Friendly helpful staff.
July 2025 by Agnieshka 55
Many stuff for pets, good choice !!!!!
July 2025 by Chris Johnstone
Friendly and Helpful
July 2025 by Gary E
Had what I wanted!
June 2025 by Mandeep Singh Gill
Met Sally in the store, I spent 30 minutes with her asking all the things I required for my dog, she politely helped me shop for the whole duration like a personal shopper, exceptional customer service.
June 2025 by A Dharman
Always an excellent experience. Friendly helpful staff too. Thank you
June 2025 by Leo Rojas
Everything that you need for pets at reasonable prices. Staff is lovely
April 2025 by N. Titusz Tóth
Found the right items. Food, accessories and advice!
Conor was so helpful and served us well. Gonna come back!
March 2025 by Arvin
Always has the things you need for pets ...
March 2025 by Taseen Khan
Frustrating Subscription Service & Poor Customer Support
I have a monthly subscription for cat food with Pets at Home, but every single month, my order gets delayed. Instead of receiving it on time as promised, I always end up having to go to the store myself and pay extra?despite already paying for a subscription.
This month has been the worst, with my order delayed three times. Now, I?m completely out of cat food and will have to make another unnecessary trip to buy more. When I contacted customer support, all they offered was a £5 voucher?which doesn?t even cover the cost of a single tin of food.
If another pet store stocked the same product, I would switch immediately, but unfortunately, I?m stuck with this unreliable service. Pets at Home seriously needs to improve its subscription system and take customer issues more seriously.
