July 2023 by Google user
You don't know what's going into these frozen meals.\\n\\nWe would never trust Iceland again\\n\\nWe would often buy their frozen Stir Fry Meals until we found solid sharp objects in the rice.\\n\\nTurned out to be solid aluminum with sharps edges.\\n\\nWe were extremely lucky we didn't swallow the material or even luckier a CHILD didn't swallow them and die..\\n\\nReported to Food Safety Department.\\n\\nWe don't shop there any more, their food is not safe enough for our family.\\n\\nTheir customer service were very rude and tried to \\\" get rid \\\" of the problem by offering me £10.\\n\\nTurned down the £10 so we could tell our story. Taken a serious matter like this to Iceland really did open our eyes to how poor their attention to safety is and their latharic attitude towards food safety .\\n\\nNever shop there again.. Some times it's so cheap it's dangerous !! Be careful
April 2023 by Bayar Bayore
To quality Food, reasonable prices, Friendly staff. Always you can find parking around the Restaurant.
April 2023 by Sunny Bhatia
Overall very good experience very good staff and I got to say I appreciate the help and effort the staff put in very good experience
February 2023 by P. D.
Good supermarket all around. Pack of opened tills
February 2023 by Paula Adams (Ola)
Good obviously for frozen food good prices. Can get quite busy especially in evenings. There is a 10% offer on Tuesdays for pensioners just need to show a valid travel pass. At least one store helping with cost if living for elderly customers. Worth 5 stars fr that
January 2023 by Sue Hibbert
5 stars for stock..1 star for staffing..Products well stocked but the staff have very bad customer skills...lost my trolley coin and asked for help...and this is exactly they said..1st staff member..'ask her" pointing to the tillsTill lady.."buy something" pointing to shelves with a bad attitude so, asked her not to speak to me in that tone as just needed help with a trolley.Manager.."no sorry because of people stealing them" and wow what an attitude too.I only wanted to k ow if they have atrollrey token or if they could access a trolley for me..it was -1° and 8am in the morning. I wanted to shop early and have a home delivery. At 55 years old I was definitely not going to steal a trolley and walk 3 miles with it..I know retail can be hard as did it for years but this was a very uncomfortable shop..
December 2022 by P R
Just popped in for a few frozen items. Reasonably large store. One of the bigger ones that I?ve shopped in.Great value deals on frozen and ambient products. Very affordable pizzas and they taste great too. Some products a lot cheaper than other shops. Own brand items are very good quality and taste good.Store was well stocked and clean. Staff were friendly and helpful.
December 2022 by Rachael Webb
I wanted to buy the 2 boxes of chocolates and get one free offer. As i approached to ask for some as there wasnt any on the shelf, the manager came out from the back and passed a customer a box full of them. I asked him if i could have 3, he informed me they had all gone. I asked him why he was allowing that customer to bulk buy which results in other customers being disappointed. He snapped at me saying well im not taking them off her now, first come first served. I tried to explain to him that there wasnt any on the shop floor and i had simply come to ask if there was any to which i saw him allow a whole box full of them to be sold. He stood there, looked at me and replied ' what a shame ' i calmly said excuse me? What do you mean what a shame? He proceeded to laugh at me sarcastically and kept repeating what a shame what a shame... i then asked him if he was the manager and why does he have to be so sarcastic and he turned his back and walked away. I asked another assistant who he was and whats his name to be told thats Steve the SM...Regardless of the chocolates put how can your SM actually stand there and make me feel an inch high and totally embarrass me in this manner ? Standing in my face repeating what a shame what a shame was unbelievable coming from the store manager ! So so arrogant and rude ! Steve the store manager of greenford broadway branch you obviously dont want your job and bring the iceland name down to its knees so why dont you allow your customer assistants to do your job, they were most helpful unlike you.
December 2022 by Abi Pappachen
Pretty good and cozy place. Had everything I wanted and all in a fair price! Highly recommend for physical shopping!
December 2022 by Kristin Golemanova
Love shopping at Island. So many deals and now you can find very nice things for the holidays
October 2022 by Maria Nicholls
Not plain English food . I have a lot of illness that means I have to be very careful on what I eat.I went in for a week shopping .And come with milk and is wrong and not fair on people with illnesses.Please begin back plain pies and sausage and sausage rolls. And food like that .. PLEASE ?
October 2022 by AADIL VORA
Nice manager for work and excellent customer service oriented store for a2z items. Do visit once
August 2022 by AKTAB CASSIA
I got everything I was looking for and everything was nice and organised.But I had a problem with the service as I went more into the supermarket.
August 2022 by S
Great selection of various food?s good price?s and some time?s the staff are rude! Not all the time just some time?s?.
August 2022 by Zohar O
Good variety, value and very clean.Helpful staff.
