October 2023 by Zenith
Really really bad branch, 2 days continuously they openend branch when cash out till Are not working, ordered Money to be collected and when came in branch sorry it?s not working, I mean this branch has been the worse one and employees are worse than their systems
October 2022 by Paramjit Saund
Remi assisted me today as I wanted a statement on a junior ISA account, he was extremely helpful and polite. Had a huge smile on his face , a ray of sunshine in this branch. He printed the statement for me after doing the necessary security checks and I am thankful. Great service by this young man, well done!
October 2022 by Redina Heta
The old lady at the reception is so rude and not helpful at all. Never been useful to me.
September 2022 by TTC Printer
Very Friendly & Patient Staff, Thankyou
August 2022 by The Clonecollektor
My mum came in to transfer money into her own sons account for my mortgage deposit and the woman took her in a room and questioned her and scared her which is disgusting.She clearly stated the deposit was for her son.Whoever the lady that questioned my mum about transferring money needs further training.It is a customers choice to decide where they transfer their money.
February 2022 by Rowenna Joyce
What a shocking experience I had today, unprofessional and the worst customer service I have ever received in a branch. I had an appointment to open a savings account with Kiran. Jagpal. She said the whole process would take more than hour, while she proceeded to show me a simple online video, if I glanced away, she wound pause if and rewind the whole thing to the beginning again!! She then decided to say she was unwell and should not be at work! And left me in the room Alone, to be confronted by a very aggressive manger, to say Kiran was unwell and it was between them why she was in work!! She was actually worse than Kiran, if that can be possible.. What a waste of time, as I had waited 4 weeks for this Appointment. Ealing Broadway would be a much better choice if you choose to have excellent customer service. Avoid Greenford branch at all costs!!
July 2021 by Melissa M
This is my local branch & I only really use it to make deposits if I'm in Greenford. I use the machine to do this so I never need a member of staff to help. Recently they have been closing the branch between 12.30 & 1.30 pm due to shortage of staff. I understand this but when I turned up at 12.25 & the door is locked & I was very rudely told that I couldn't use the machine it left a bad taste in my mouth & I will only ever use Ealing Broadway now.
November 2020 by Ravi Parmar
Good in services
October 2020 by SILVIA WOZNIAK
Not being able to sort an issue over the phone with their call centre, I went to the branch and even during this difficult times due to Covid-19, I had a fantastic customer service from Mrs. D'Souza. Had to go twice and she provided a great service. Thank you.
October 2020 by Matthew Landreth
Good customer service
July 2019 by Theebthie N
To be honest with you, you should not appoint this place to and Tamil schools. They just waste a hell of a life time lol.
June 2019 by Redina Caka
The old ladi at the reception is so rude and not helpful at all. Never been useful to me.
November 2018 by ashish shah
Very slow service. Only 1 person on counter waited over 15 mins to be served
November 2018 by Merza Hamayoon
The client management is professional
September 2018 by Abdulle Abdulle
Very poor, honestly I was at the que for over 17min and when I finally got to the cashier the lady told me I can do it by self on internet pad but then I said to her it would have been better if one staff told me that earlier. I wasn't happy at all.
