December 2023 by Subahmedvevo
I appreciate Vodafone?s customer service for their prompt and helpful assistance. The team is knowledgeable and addresses concerns efficiently, contributing to a positive overall experience. ??
October 2023 by Liv
Lady working Friday morning was an absolute cow, so unhelpful. Laughed at all my questions and gave me no answers.
October 2023 by Cham Hill
Terrible online service as well given the run around for 2 weeks to transfer number
August 2023 by Olivia Lester
Im not sure how this store is still open. The staff is clueless. I spent 5 hours here trying to set up a new phone plan and had to return multiple times to get it working. I eventually cancelled it and went to the vodaphone in putney which I reccomend.
August 2023 by Seyam
Met with a specific sales advisor at Fulham Broadway his name was Chad, he was extremely rude and he has a real attitude problem, honestly made me want to stop my contract. I came in with a simple enquiry and I left feeling violated, he made rude remarks and inferences about my background and if I could give this place a 0 star I honestly would. Good God i?m definitely not returning
July 2023 by Aline Lima
Attendants are not friendly or helpful. Also they close the store on random hours. It says online 7pm. Arrived at 6:30pm was closed, next day closed at 6pm.
June 2023 by Jessy boo
Chaimaa was super helpful . Amazing experience
May 2023 by Dennis Atkins
I have been with Vodafone for many years and visit their store looking for the latest device's and mobile phones ,the shops are well laid out staff are helpful, For myself Vodafone offers the most reliable network, and I have my broadband , with THIS provider, prices may be a little higher , the service I get , justifies the DEAL
February 2023 by Tshirts Areus
Have been a Vodafone customer for years & specifically at this branch which used to be good until a year ago. If I could place a negative review I would. Rude and condescending staff, made false assumptions of background with rude remarks and wasted my time, just to tell me that they can't/won't help if I'm considering to leave Vodafone. Avoid this place!
February 2023 by Over There
What a rubbish company vodafone is, and rubbish outlet at FB, no customer service whatsoever when things go wrong, and they will go wrong. Only interested in selling and if something needs solving, they will give you a number to call, you will spend hours on the phone helplines. I wish I stayed with sky.
December 2022 by Izz T
I wish I could give a negative review. I have been a Vodafone customer for a few years now. I found an attractive deal from other providers and went to the store to discuss my options. The assistant (his name is a MICHAEL NG ) was offended I even thought about leaving. He said there is no way he can help me if I consider leaving Vodafone. He was extremely rude and refused to help me. He did not want to show me any deal at all. He said ?since you are thinking of leaving I can?t help you?. He convinced me to leave Vodafone. Please avoid (Michael ng) in that store.
December 2022 by Iz Iz
The staff named Michael Ng is the man you need to LEAVE Vodafone. He is unbelievably HORRIBLE. customer service at it?s lowest.
December 2022 by Izabel Tesfaye
The staff named Michael Ng is the man you need to LEAVE Vodafone. He is unbelievably HORRIBLE. customer service at it?s lowest.
November 2022 by Luca Papaianni
Great service. Staff is knowledgeable and keen to help.Every service is explained clearly with no hidden things, experience is perfect, whether you're going to buy a phone with a Sim or a wifi for your house.Recommended
August 2022 by Brad Wollmer
If you are looking to hear every excuse ever invented for why you can?t be helped, this is the place for you.