November 2023 by T
It?s a nice shop, I think the prices are more expensive in this one though compared to the one I used to go too in cross harbour. I paid 20 something quid for 14 mins . No lotion. Just the mins. It?s a nice shop tho, clean and staff are okay. 3 stars as the prices are a bit mad
November 2023 by Zsolt Hidvegi
Super friendly, and helpfull staf. Clean and updated pleace, means solarium lamps replaced in the right time.
September 2023 by Dante
I had an incredible experience at this tanning salon, and I can't thank Oana and Agata enough for their exceptional service. From the moment I walked in, they made me feel welcome and comfortable. The salon is spotlessly clean and well-maintained, and the tanning beds are top-notch. Oana and Agata went above and beyond to ensure I had a safe and enjoyable tanning session. I highly recommend this salon to anyone looking for a five-star tanning experience with friendly and knowledgeable staff.
September 2023 by Debbie Phelps
I love coming here .The place is always so clean especially room 7 and 12.The staff really do know their stuff and are very helpful.Chantelle is my favourite along with the manager a great lady.Cant recomend this shop enough
July 2023 by Mags Dziadel
I have been going to that branch for years, even before they changed the location.Once they lost my lotion and I honestly couldn?t care less then?. But.Last month during my tanning I have spotted that one of the lamp had failed. After the session finished I have reported that to the staff member. I did not think much about it after until couple of weeks later they put me in room 5 and again I realised that the same lamp STILL does not work!I have reported that again to a staff member who was giving me silly excuses but also I pointed that unsuitable bed has been used for weeks by other customers. I also was frustrated that I have payed the full price for something that doesn?t fully work and that my recent complaint has not been taken seriously. (TWICE)I have been offered free session with my next visit, but of course I was not surprised when I found out that was an empty promise and no such thing was put on my account for other members to see.For years I have watched staff members to change so I assume the fault is on management side.If they let customers use unfitted beds I wonder what else could be going wrong there?Very unprofessional!VERY DISAPPOINTED!
July 2023 by Michaela Davis
Will NOT be using again. I brought 30 mins first time visiting, at the following visit was told these weren?t on my account, after some back and forth they said they would sort. I went back again today and they hadnt sorted and I was turned away and told to email customer services. Appalling service, inconveniencing me despite it not being my fault. Exceptionally unhelpful, useless customer service. They literally stole my money- I paid for a service that they?re now refusing to give me.
April 2023 by super bro today :D
Appalling service, the manager is belligerent and even told my wife she couldn?t spell her own name. I wouldn?t mind if I could believe she was as able to spell her own. She should spend even more time sucking on cigarettes outside the salon as the other girls are really professional.Service: UV tanning
April 2023 by Silvia (Silvia)
super friendly, welcoming, but lamps are very low. takes many many sessions to have a tan. not the fault of the staff of course !other tanning shop branches have more powerful lamps
January 2023 by L W
Store manager Sam C. You are ?? yourself!Very clean store, immaculate sun-beds and great customer service! X
November 2022 by Phedy Baghdadi
Be careful, don?t keep your lotion in the shop as it will disappear, someone is stealing lotions and management didn?t do anything about it. Manager said she will check cctv however nothing has been done so far.
November 2022 by Amel Chaabane
Staff is rude, manager or receptionist is very moody and rude, she is not helpful at all.
October 2022 by Family Affaigh Family Affaigh
Be careful the manager the blond girl will steal your lotion and act like it was lost so she can sell it again, she said she can?t do anything but when I asked to speak to her supervisor she said this problem happened several times and they will check the CCTV, it?s been 2 months now and I still had no update.Service: Sunbed tanning
October 2022 by Denise Wilson
Every time I go into this shop to book a package the staff are so rude and unhelpful I just end up walking out.Maybe they should try to find staff that are friendly and show interest in customers.Remember that it is the customers that pay your wages.Fulham road
September 2022 by Danni Ravden Comedy
Vile customer service. Staff are disgustingly rude in this branch.Service: Tanning
August 2022 by Vannie K
Sam the Manager is lovely, always helpful & explains everything. Have been to other locations & not been impressed with the cleanliness of the shop! Fulham is spotless all the time...Service: Tanning