October 2023 by palak agarwal
The customer service was extremely unsatisfactory. The representative seemed uninformed about lights, lacking knowledge. Despite seeking suggestions, he refused assistance. Visiting a light shop becomes pointless when the salesperson can't guide you based on your needs, even after explaining them. The salesman was unhelpful and judgmental, making it a waste of time for anyone unless they're purchasing an exact match.
October 2022 by Jack Nevin
Good chaps in here. Helpful, friendly.Great display of lighting, switches, etc...
March 2022 by Sitwat Munawer
Utterly disappointed by the customer service of this store as I bought some switches as samples and one of them did not have a resealable plastic packaging, I asked the salesman (Ravi) if it?s ok if I open it and he said that I should just be careful while opening the packet and it should be easily refunded, but unfortunately the day when I went to return it the guy absolutely refused and didn?t refund the item although the packaging was torn from a side only (as ?carefully? as I could), as there was no other way to open them. I asked him to check in their CCTVs to see the whole conversation again but he bluntly refused. Very poor customer service!
December 2021 by Pooja Patel - Little Dream Explorers
Simply taken back by the excellent customer service and super fast delivery. Ordered at 3pm on Tuesday and all 40 lightbulbs had arrived by 12pm on Wednesday. Speedy, professional and excellent prices!
November 2021 by Raj Mehta
Great place for electrical supplies - picked up some bulbs for my oven and extractor fan - reasonable prices and friendly service.
September 2021 by Binita Patel
Knowledgeable and polite staff and excellent after sales care. I definitely recommend using this shop.
January 2020 by Adam Andrzejewski
The store is located on New Soutgate, Unit 12, Brunswick Industrial Park. Everything you need to perform electrical work. A large store area and a large selection of various types of products. Open from 8.00 a.m. - 5.30 p.m., Saturday 8.00 a.m. - 1.30 p.m., Sunday - closed.
January 2019 by Matteo Deidda
Poor after sale customer service. They sold defectuous batch and offer no options to refund or replacement. Will buy directly from manufacturer next time.
January 2019 by Graham Bailey
Extremely helpful considering it was for goods worth 64p. Will use again.
January 2018 by P A
Great range of products and after sales care. Highly recommend.
