February 2024 by tom shelley
I live nearby and this is the most dynsfunctional store (Tesco or any other company) that I have ever been in.The machines have not worked in a month and you will regularly queue for 20 minutes. Many times in the past month I have gone to get dinner from there and opted for a takeaway instead because it would be quicker and cheaper.By and large staff would rather argue with each other or customers than serve the store.Regularly products are on the shelves but out date.Being the only supermarket in the area means they think they have no obligation to customer satisfaction
January 2024 by Jack Ellis
Dreadful customer service experience today whilst collecting my EVRI parcel. The staff member Faiyez shouted at me aggressively and pointed his fingers in my face. He had lied and told me my EVRI delivery had not been delivered and that I should come back tomorrow. Turns out it was actually In the back waiting to be collected. I have never experienced customer service as poor as this before. Faiyez should be reprimanded for his unacceptable behaviour. I was mortified by this experience. Shame on you Faiyez and Tesco for allowing his behaviour to continue. You only have to read the terrible reviews against Faiyez too see that tesco are not interested in dealing with his behaviour against local customers.
January 2024 by callum fellows
Rude staff, lady with mask behind the till especially. Been accused of stealing by security because "I took too long" at a self checkout due to getting my clubcard app out, never any meal deal selection
January 2024 by Bonnie
Indian lady behind the counter snapped at me to get my plastic grocery bag off the counter because ?customers put their groceries on there?. Yeah groceries they?re then gonna bag up??? Then had a bad attitude when i needed help. Why are people so needlessly aggressive we?re all going through stuff
January 2024 by Ronald Welch
Often runs low on stock. Very rude and unhelpful lady on tills.
November 2023 by Carolyn Branco
Staff are helpful and friendly.This our local Tesco and there have been so many times they go above and beyond when asked, like going in the back to get formula or other things that are seemingly out of stock.I?ve dropped my bank card and the security guard picks it up and hands it to me.
November 2023 by Der Sprecher Studio (Gerold Rachlinger)
allways fun to rate a tesco express on google. be happy that they are there and you cant get your food and more.
October 2023 by Monique Buckley-Thorne
Supposed to open at 7am but all of the staff rocked up at 6.58am. They then didn?t open the store until 7.06am. When I complained, the cheeky staff member wanted to tell me that Tesco as a company don?t pay their staff to arrive 10 minutes early in order to open the store for 7am. The audacity!
October 2023 by Steve MCMahon
Can be quite expensive unless you have a club card and then you can pick up some bargains. Selection is adequate but limited. There's everything you need in the tesco express's but not everything you may necessarily want.
October 2023 by Al V
There is no beef nor lamb meat to buy there and prices are almost double compared to bigger tescos!It is no more than a simple off-license.
August 2023 by Philip Moree
Stay away from this place at any cost. Way overpriced, quality as close to fake ( fizzy drinks)
July 2023 by top 5 weirdest
i whet there to buy a few groceries came up to £3.24 it was a old Asian lady cashier hand ove £50 but had no change come on a store like that had now change at all i gest she she probably think everyone why bring in a £50 in a fake ????????
July 2023 by Nell Dervish
You better take note manager of this store you will have undercover supervision on your bounds green tesco store and body camera will record how you are dealing with your customers . As so many complaints we have detectived from customers . Any customer who maybe disabled and any pregnant woman in urgency has the legal right to use the toilet ? at emergency and misconduct towards customers the name staff will be dismissed from his position .We also are checking on quality and cleaness of the store I myself is a uncover inspector, anytime I could be at your store without a permission in disguise I am warning you to be alert do your job correctly and we won't have issue to put your on our list as incompetence management you will be closing watched .No abuse towards customers also under policy safety act protection for customers and consumer rights . A customer has obliged to take any staff court proceedings . Also as you will be recorded any clips on our body camera detects abuse such as swearing or hostile behaviour to customers can be dismissed from.their postion .The reviews are absolutely disgusting you are not delivering customers satisfaction the one star is only given that your security staff is only one doing his job correctly . Beware one of your customers which you think are is actual checking your behaviour towards customers and recording on the body camera. Next week disguised inspector will walk in to monitar your progress.
May 2023 by A Anon
I went there to send an evri parcel, but they told me they don't accept parcels on Sundays.If they had provided accurate info to the internet then I wouldn't have made a wasted journey.
May 2023 by MadCa1
Horrible Tesco. There's a horrible rude old asian man who works there and another one who was annoyed I was in the aisle when he was wiping the floor....I needed stuff from that aisle. The place feels dirty and cramped - I only go there if I really have to