December 2023 by My Kar
Customer service is needed to improve
December 2023 by antonio de simone
Order quickly ready for collection and good service
June 2023 by kim evans
Have always been a big fan of the screwfix customer service - until yesterday. Popped in on the way home from a job - spoke to some slacker with a deputy manager badge, who refused to process my order, instead pointed to an instore tablet to make the order. Having already waited 10 mins to be served, decided to buy elsewhere. So a £100 order lost in a flash. Nice work Screwfix!
August 2022 by Nick Pouy
Good stock, good prices, great to have a local store. Sometimes service could be faster.
June 2022 by peter williams
Order for Propane heaterOrder was placed and turned up to collect, only after taking payment did the staff find that they didn't have it in the store. Absolutely shocking, i could have bought this same product from several other suppliers at a cheaper price but thought to come here as they are reputable. Next time i will go for another supplier.
June 2022 by Olena ?The dancing traveller? Solomka
My friend had to buy something here, unfortunately they only had part of what he needed but there was a wide range of products.
February 2022 by P&L Collins
Good service, very helpful staff
January 2022 by Lettings of London Too Ltd
Probably reviewed this place already.Only recently found out B&Q own Screwfix. Thou i think the customer service is better here.#lettingsoflondon #lettings #landlords #London
January 2022 by HMR 73
Easy to find, convenient parking and very helpful staff, have never been let down by the click and collect service so happy customer
January 2022 by David McKinney
Obviously the current Covid situation makes it a bit different to visit and purchase stuff but it is still a very good outlet and the staff are pleasant and helpful.
January 2022 by Jason
My local one which I use a lot if I need things to carry out my jobs.Its very quick to get service and staff are friendly.
December 2021 by Maximus Vulgaris
They never ever answering to phone calls. I saw many times, when in shop - phone is ringing, but staff is ignoring it, despite half of them doing nothing...
November 2021 by okenemem
Very talkative and friendly staff . Quick in and out no headache
September 2021 by Lesley Thompson
Very friendly and helpful staff. I always place my orders via the internet and everything is ready before I even leave the house. Great stock levels too.
September 2021 by nicolas mills
Good products at good prices but the queue can be quite slow at times, would still prefer it if they made it into an ordinary shop so you could see the products before you buy them.
