March 2024 by DHIRAJ SHAH
Excellent pharmacy staff easy to talk to pharmacist who is willing to listen and help the patients
March 2024 by M.j Hashemi
They are very kind
October 2023 by Ali Shirazi
The worse pharmacy in whole area in terms of customer service. They don?t like to answer your questions and if you say Thank You to them they don?t know how to respond and will ignore you.
June 2023 by Tash Bedi
They can be a bit rude when you call lol but I think they are under so much pressure which I can understand. I have to get meds for my dad every other week and they always have it ready for me. Thanks for all the hard work
April 2023 by Robin Dinerstein
Always friendly and have stock of medications
December 2022 by Meena Saadat
Did not receive my prescription on time always I receive my prescription so late. Staff are so rude when I called them to enquiry about my prescription which was late the staff whom was on phone was a lady shouted at me over the phone and hanged up the phone on me. I made my way having my churches to chemist to collect my medication after many days. That lady staff should be ashamed of herself .
November 2022 by BigMugsChannel
Really bad attitude. Complete lack of customer. Will not be returning.
November 2022 by Porto Girl
Hi ,I have been the this pharmacy for a long time,in fact many many years,I'm very please with they service,the staff are very friendly, very helpful, professional environment to get advice from.I would recommend it to anyone, I will rate it 5 ?
November 2022 by Shelby B.
Brilliant pharmacy, much better than the one in sainsburys I used to use, the only downside is even when my prescription has been sent over they still take 2 days to let me know it's done so I often have to call my gp to find out if my prescription has been sent if I need things urgently
November 2022 by Ray Wesley
Been using this chemist for years there really caring staff and more helpful than my own doctors surgery. They give great advice and really care about there customers. They very efficient with getting prescriptions ready for collection. At one point it was going to close but didn?t due to uproar , this place is an essential part of the community and a lot of people would suffer if it was to close . Save our local chemist is my priority.
November 2022 by Georgia James
I am very disappointed with the service provided by Mountford Pharmacy ,last week I was prescribed the wrong medication which I picked up from the pharmacy, I acknowledge this was not the fault of the pharmacy but the GP, however I was surprised by the apathetic attitude of those who work at the pharmacy. They advised I was not going to receive a refund and I could take the medication back home and use another time (medication that has to be prescribed and can not be bought over the count). I paid for the new medication (which had now been correctly prescribed by the GP), but when I opened the bag I realised it was incorrect as it had someone else?s name on the box and rather than the nose spray I had been prescribed it was an antipsychotic, this time it was the fault of the Pharmacy. I believe this pharmacy needs to work on their customer services and customer care.
November 2022 by florin ono
Pharmacists are friendly and knowledgeable, really went out of their way to help me in an emergency and I couldn't be more greatful. Staff greet you with a smile and are very helpful.Highly recomend
November 2021 by Ezra Michr John
Friendly staff good service, always helpful great team pharmacy experience excellent
November 2021 by Tony Wilson
Friendly helpful staff...they go out of their way..this is why I switched from Lloyd's..
November 2021 by Ashraff Samsudeen
I have never been to this Pharmacy, but today I called them ONLY to inquire whether I can get a winter flu jab from them, the gentleman responded very courteously and even went on booking a slot for me for this evening, which I least expected. I am going to ask my GP to send my repeats to Mountford Pharmacy from now onwards. Thank you for being kind and helpful. a rare ingredient these days.